Subway customer claims lips went numb after having 'white powder' on sandwich. What management said

The incident happened at a Subway outlet in Nevada, US. (Representative Image)

Subway is quite a popular brand and several customers are fond of its quick sandwiches that are easy on the pockets and also make for a fulfilling snack. However, a consumer claimed that he felt uneasy after having a sub at an outlet in the US.

The Subway customer claimed that his lips went numb after eating a “white powder” that was sprinkled on his sandwich. However, management claimed that it was just parmesan cheese.

The man contacted health authorities in Reno, Nevada in mid-December, claiming that his lips started feeling numb after eating the sandwich, the Reno Gazette Journal reported, citing a report by Northern Nevada Public Health (NNPH).

Health inspectors arrived at the Subway outlet in South McCarran after receiving the complaint. The man claimed that a white powder on his sandwich made his lips numb. However, the person in charge told inspectors that the restaurant had received a new shipment of the “parmesan oregano bread topping mix” which seemed to include more parmesan powder than normal.

According to the NNPH report, inspectors on site discovered that the bags of parmesan mix had a higher cheese-to-seasoning ratio. The person in charge also mentioned that they planned to send it back.

While doing a thorough inspection of the Subway joint in the US, investigators observed no construction issues or paint chipping near the food prep area that may have resulted in a health hazard entered the product, as per the news outlet.

The Northern Nevada Public Health mentioned that it could not verify the complaint at the time. The Subway outlet also refused to comment on the matter.