HDFC Bank customers still unable to access online banking services

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HDFC Bank account holders on December 2 said that the online banking services were not functioning.

Several users took to Twitter to state that they were not able to access their accounts online or use the services on the bank's app for the past few hours.

This is the page am looking. What happened? pic.twitter.com/8r2RPNvndl

— Lova Raju Balam (@rajlova79) December 2, 2019

Is there is any problem in netbanking system?

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— PRADIP KHANDELWAL (@pradip_alwar) December 2, 2019

HDFC mobile Banking app not functioning due to heavy traffic.. When it will be up..?

— Arun Nelloli (@arunnelloli) December 2, 2019

Hey unable to access NetBanking fom past 4-5hrs. pic.twitter.com/0dS9Cvkmb8

— Lova Raju Balam (@rajlova79) December 2, 2019

Netbanking down since morning. pic.twitter.com/uMUmxIdmwx

— Sangeeta Yadav (@Sangeeta__Yadav) December 2, 2019

HI, let me check this with the concerned team and get back to you. -Bejoy

— HDFC Bank Cares (@HDFCBank_Cares) December 2, 2019

Hi @HDFCBank_Cares any hope here? Can I access my bank account today or not? pic.twitter.com/XbS91pazUm

— Anupam Gupta (@b50) December 2, 2019

AT 12:55 pm on December 3, When Moneycontrol checked the HDFC mobile banking app, it did not open.

"We are experiencing heavy traffic. Please try again after sometime. Apologies for the inconvenience," it said.