Thriving in the age of AI: 10 soft skills that will become even more important

As AI takes over operational decisions, the value of strategic leadership increases. Leaders must see beyond the horizon, envisioning futures that AI cannot predict. (Photo by Ketut Subiyanto via Pexels)

In the age of artificial intelligence (AI), where technology is rapidly advancing and altering the landscape of the workplace, the human element becomes ever more critical. Here are 10 soft skills that I believe will set you apart, both in life and at work.

1. Innovative thinking: A McKinsey report suggests that 70 percent of companies will adopt at least one form of AI by 2030. In this milieu, innovation isn't merely creating; it's a mindset of disruption. It is about looking at problems from a different angle and finding solutions that break the status quo.

Critical thinking allows us to question the output of AI, ensuring that human values and ethics guide technological advancements.

3. Employee empowerment: Empowering employees to take the lead, make decisions, and drive results is crucial. This upside-down approach to management, where leaders serve their teams, fosters an environment of trust and innovation, where every voice is heard and valued.

Also read: Future of jobs is uncertain; future of work is not

4. Adaptability and flexibility: The only constant in the age of AI is change. Being adaptable and flexible to learn new skills and switch strategies is vital. Today's leaders must be as comfortable with uncertainty as they are with stability.

5. Empathy and emotional intelligence: As machines take over the logical and routine, the distinctly human ability to connect, understand, and empathise with others becomes your greatest asset. According to the Capgemini Research Institute, organizations that exhibit emotional intelligence report up to 12 percent higher performance.

6. Critical thinking: In an age where information is abundant, the ability to analyse, evaluate, and create new connections is paramount. Critical thinking allows us to question the output of AI, ensuring that human values and ethics guide technological advancements.

7. Relationship management: Building and maintaining strong relationships is more than networking; it's about creating bonds that transcend business transactions. According to Harvard Business Review, strong relationships can turbocharge performance and satisfaction in employees.

8. Effective communication: Clear communication is essential. It's not just about conveying your thoughts, but doing so in a way that is transparent, coherent, and resonates with your audience. In an AI-driven world, the clarity and purpose of your message are what will distinguish it.

9. Problem-solving skills: AI can solve problems, but often the problems it solves are the ones we tell it to solve. Humans, on the other hand, are adept at identifying problems in the first place. Being a keen problem-solver means anticipating issues before they arise and addressing them proactively.

10. Social responsibility and ethical leadership: Finally, in a world where technology can often outpace regulation, a strong ethical compass is indispensable. Leaders must not only be adept at driving profit but also at ensuring their actions benefit society at large. As per Deloitte Insights, 93 percent of consumers believe companies must lead on social issues.

As AI reshapes the future of work, these soft skills will become your superpowers. They are the uniquely human qualities that AI and machines cannot replicate. They will set you apart in the hiring process and enable you to thrive in the workplace, regardless of how technology evolves. Remember, in a world full of algorithms, your humanity is your edge. Embrace it, cultivate it, and let it guide you to success.