The Supreme Court of India has ruled that access to private messaging platforms such as WhatsApp does not fall under the category of fundamental rights guaranteed by the Constitution. The verdict came after a petition filed by a doctor who argued that being blocked from WhatsApp violated her constitutional rights and hindered her ability to communicate for both professional and personal purposes.
The bench, headed by Justice Sanjiv Khanna, made it clear that no citizen can claim the right to use a privately owned service as a constitutional guarantee. The court noted that while digital communication is essential in today’s world, platforms like WhatsApp operate as private entities governed by their own terms of service. Users, the court said, voluntarily agree to these terms when they sign up, which means they are bound by the company’s policies and cannot demand continued access as a right.
The petitioner, Dr Raman Kundra, had approached the Supreme Court after her WhatsApp account was suspended. She argued that the messaging app was critical to her daily communication and that her suspension had caused serious inconvenience. The court, however, refused to entertain this argument, explaining that such matters must be addressed through civil or regulatory channels rather than constitutional litigation. The bench ultimately allowed the petitioner to withdraw the case with the option to seek remedy through other legal forums.
During the hearing, the judges suggested that the doctor could use alternative Indian messaging platforms such as Zoho’s Arattai app. The remark, “You can use Arattai,” from the bench drew public attention to the growing presence of Indian-developed digital tools that aim to provide secure, private communication options independent of foreign control.
The court’s decision highlights a crucial distinction between public rights and private services. It emphasised that digital infrastructure, while deeply integrated into everyday life, remains largely controlled by corporations. Therefore, user access cannot be equated with constitutional protection. The verdict is expected to have wider implications for similar petitions in the future, especially those involving social media bans, account suspensions, or data privacy disputes on private platforms.
Meanwhile, Zoho’s Arattai app has seen renewed interest following the court’s mention. The Chennai-based company launched the app in 2021, branding it as a “spyware-free, made-in-India” messenger focused on privacy and independence from big tech ecosystems. In recent months, Arattai has climbed app store rankings, temporarily overtaking WhatsApp, Telegram, and Signal during bursts of patriotic downloads. It offers familiar features such as private and group chats, encrypted calls, file sharing, multi-device support and broadcast channels.
Government officials have also shown support for Indian-built digital products. Union Education Minister Dharmendra Pradhan and other leaders have publicly encouraged citizens to adopt indigenous apps under the Aatmanirbhar Bharat initiative. The Supreme Court’s observation could further strengthen this shift towards local platforms that prioritise user data sovereignty.
Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!