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HomeNewsPhotosTrendsTravelFog delays flights: Passengers share woes as carriers struggle for timely take offs

Fog delays flights: Passengers share woes as carriers struggle for timely take offs

In the past few days, several air passengers took to social media to complain about fog-induced disruptions and lack of preparedness on the part of airlines for delays and resulting chaos.

January 17, 2024 / 17:31 IST
India’s domestic air traffic touched record high in December 2023. Flyers have increased, so have passenger complaints about facilities, delays and other inconveniences. (Image: News18 creative)
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India’s domestic air traffic touched a record high in December 2023. Flyers have increased, and so have passenger complaints about facilities, delays, and other inconveniences. (Image: News18 creative)
Passengers carried by domestic airlines during January- December 2023. (Image: News18 creative)
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The image shows passengers carried by domestic airlines during January- December 2023. (Image: News18 creative)
A big chunk of India’s aviation market is owned by just two entities -- Indigo and Tata Group-owned airlines Air India, Vistara and AIX Connect
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A big chunk of India’s aviation market is owned by just two entities -- Indigo and Tata Group-owned airlines Air India, Vistara, and AIX Connect. (Image: News18 creative)
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Indigo leads the market share of scheduled domestic airlines in 2023, followed by Air India and Vistara. (Image: News18 Creative)
712 Passenger complaints during December 2023
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712 Passenger complaints were registered during December 2023. (Image: News18 creative)
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Staff behavior, customer service, flight problems, refunds, and baggage were the leading reasons for passenger complaints. (Image: News18 creative)
On-Time Performance (OTP) of scheduled domestic airlines, for four metro airports: Bangalore, Delhi, Hyderabad, Mumbai
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On-Time Performance (OTP) of scheduled domestic airlines, for four metro airports: Bangalore, Delhi, Hyderabad, Mumbai. (Image: News18 Creative)
Reactionary delay: late departure on account of the late arrival of incoming aircraft. (Image: News18 creative)
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Reactionary delay: late departure on account of the late arrival of incoming aircraft. (Image: News18 creative)
Moneycontrol News
first published: Jan 17, 2024 05:28 pm

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