The company has launched e-commerce services in Delhi NCR and nine adjacent markets, marking its foray into north India. It was previously present in 60 cities across south India.
In a media interaction, she stated that after overcoming the impacts of COVID-19, subsequent inflation hikes, and disruptions in supply chains and raw materials, Ikea is preparing for the next phase while focusing on stabilisation and affordability.
The returned goods will be reintroduced in IKEA’s inventory and sold at discounted rates through its "As Is" section, which offers slightly used, discontinued or ex-showroom items
Mumbai is the next city on IKEA’s list to receive EV-powered deliveries, with the company planning to extend this green initiative to all future markets.
Consumers can use the IKEA app to search for, locate, and purchase their preferred goods. They can also place online orders through the company website, www.ikea.in, or by calling its "Shop by Phone" help line.
India is a land of limitless opportunities for IKEA, a market where it is betting on doubling its business each year. In an exclusive conversation Juvencio Maeztu, Deputy CEO and CFO at Ingka Group and IKEA, confessed to have a deep emotional connection with India, said IKEA has a whole menu of growth opportunities listed down, from growing its retail presence to doubling down on sourcing and making India a digital hub for the world. IKEA has been in the retail space in India for the past five years, and is now thinking of the next 100 and how big it should be. Maeztu said, "IKEA loves India, and Indian consumers love IKEA."
In an exclusive conversation with CNBC-TV18, Juvencio Maeztu, Deputy CEO and CFO at Ingka Group and IKEA, who confessed to having a deep emotional connection with India, said IKEA has a whole menu of growth opportunities listed down.
The Swedish company has invested Rs 10,500 crore in building five stores in India, in addition to announcing investments in two large shopping centres with integrated Ikea stores.