Indonesia has just rolled out a major update to its entry process—and if you’re planning a trip anytime soon, this is something you can’t ignore. As of September 1, 2025, the government has made the “All Indonesia” mobile app mandatory for international travelers arriving at the country’s busiest airports and ferry terminals.
The move is part of Indonesia’s broader push toward tourism, where digital convenience meets world-class hospitality. From now on, you won’t need to juggle multiple forms for immigration, customs, health, and quarantine—everything is neatly consolidated into a single mobile platform.
Why Indonesia Introduced the All Indonesia App
Tourism is a cornerstone of Indonesia’s economy, and with Bali, Jakarta, and beyond welcoming millions of visitors every year, streamlining entry procedures was long overdue. The new app is designed to:
Where and When the Rule Applies
The mandatory use of the All Indonesia app officially began on September 1, 2025. From this date, travelers arriving at the following key entry points must complete their declarations through the app:
1. Soekarno-Hatta International Airport (Jakarta)
2. Ngurah Rai International Airport (Bali)
3. Juanda International Airport (Surabaya)
4. Batam Port (ferry arrivals)
This marks the first phase of the rollout, already in effect for Indonesia’s busiest airports and a major ferry terminal.
The next stage—Phase 2—will expand the requirement to all international airports and seaports across the country starting October 1, 2025. This means that no matter where you fly into Indonesia, completing your entry details via the app will be mandatory.
How the App Works
Using the app is fairly straightforward:
1. Download the app from the Google Play Store, Apple App Store, or official website.
2. Fill in your details—immigration, customs, health, and quarantine (if applicable).
3. Submit within 72 hours of departure from your home country.
4. Receive a QR code which you can save on your phone or print out.
5. Present the QR code on arrival—officials will scan it at immigration and customs checkpoints.
The app is free and currently available in Bahasa Indonesia, English, and Chinese. Families traveling together can complete declarations under one account, making the process even smoother.
Why This Matters for Travelers
For visitors, this isn’t just about ticking off another travel requirement—it’s about making the journey less stressful:
Whether you’re flying to Bali for a beach escape, heading to Jakarta for business, or exploring the temples of Yogyakarta, the All Indonesia app is now your first step to a smoother trip.
From September 1, 2025, it’s mandatory at select entry points, and from October 1, 2025, it will apply to all international arrivals. Download the app, get your QR code, and you’ll spend less time in airport lines—and more time soaking up the magic of Indonesia.
Traveler FAQs
1. Is the All Indonesia app free to use?
Yes, the app is completely free to download and use on both iOS and Android devices.
2. When should I complete the form?
You can submit your details up to 72 hours before departure from your home country. Doing it early avoids last-minute stress at the airport.
3. What happens if I don’t complete the app before flying?
Airlines may ask for proof of completion before boarding. If you haven’t filled it in, you may face delays on arrival or be required to complete it at the airport.
4. What if I don’t have internet access on arrival?
Save or print your QR code in advance—it works offline.
5. Do I still need a visa if I use the app?
Yes. The app does not replace visa requirements. Depending on your nationality, you may still need an e-VOA (Electronic Visa on Arrival) or another type of visa.
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