Moneycontrol PRO
Outskill Genai
HomeNewsBusinessStartupAnalysis | Will government stick to its surgical strike on e-tailers or is there some room for amendments? 

Analysis | Will government stick to its surgical strike on e-tailers or is there some room for amendments? 

Unlike sectors such as telecom or banking, e-commerce which is at a nascent stage doesn't have a regulator.

December 28, 2018 / 16:00 IST

Priyanka Sahay 
Moneycontrol News 

In a move which can be termed as politically opportunistic, the government has tried to clip the wings of e-commerce companies with an aim to appease offline traders - a huge vote bank.

However, the move had a boomerang effect as stakeholders were riled by the government's new norms.

While the e-commerce companies are crying foul, even offline sellers are calling this a weak move, as they feel it can be easily flouted like the Press Note 3, which was introduced in 2016.

Also Read: New e-commerce norms give edge to domestic sellers and small traders but consumers may feel the pinch

There's also a demand for investigation into the instances where the e-commerce companies flouted the rules in the last two years.
To begin with, the government has issued Press Note 2, which will supersede Press Note 3. The government has tightened norms for online retailers, making it more difficult for them to use their nearly endless stream of foreign capital to fund high discount, banned exclusive tie-ups and covered group companies into the ambit of (foreign direct investment) FDI norms. 

It has also further tightened the norms under which discounts are offered to online customers, stressing upon the need for a level-playing field.

The rules seem to be a death knell for e-commerce companies. These are the companies that were circumventing Press Note 3 by means of tie ups or stakes in third party entities. However, the government has also given them a comfortable time frame of complying with the rules by February instead of implementing it with immediate effect.

The icing on the cake is the deadline of September 30 by when the e-commerce marketplaces will be needed to furnish a certificate along with a report of statutory auditor to Reserve Bank of India, confirming compliance of above guidelines. So, they have about nine months to figure out ways in which they can come up with ways to deal with this new set of rules.

In 2016, the Press Note 3 was implemented with immediate effect. However, it seems the government does not want to ruffle the feathers of e-commerce entities, especially when global retail giants such as Walmart have entered the Indian market.

The second important aspect is will the government ever be able to achieve its ambitious targets without having a regulator for the sector. Unlike sectors such as telecom or banking, e-commerce which is at a nascent stage doesn't have a regulator. While traders have been demanding for a watchdog, leading e-commerce companies are saying the the need for the hour is to be self regulated.

It is crucial to note that, in 2016 the government had barred e-commerce companies from generating more than 25 percent of their sales from a single vendor. To cirmcumvent this, the companies had prepared a list of preferred vendors through which they were doing over 90 percent of their business. The rest of the business was coming from standalone vendors on their sites.

The earlier rule also said that any warranty or guarantee offered to the customers will be the sole responsibility of the sellers and the marketplaces will not directly or indirectly influence the pricing of the goods.

However e-tailers had set up third party units with 100% or lesser stakes in them to offer warranty and guaranty, thereby flouting the norms.

Under Press Note 2, the government has now said that cashbacks provided by group companies of marketplace entity to buyers shall be "fair and non-discriminatory". It has also stated that for the purposes of this clause, provision of services to any vendor on such terms which are not made available to other vendors in similar circumstances will be deemed unfair and discriminatory.

Now, while the government has not barred the group companies of e-tailers to help them offer cashbacks to customers, it has stressed that these companies will offer similar incentives to the vendors on their sites and will not have any preferential treatment. This is solely done to keep in mind the interest of small vendors who sell products through the marketplaces. When compared with the benefits offered to the preferred vendors, they are often laggards.

In what could also be seen as a masterstroke for the offline retailers, the government has hit companies such as Amazon and Flipkart on their knees by barring them from selling products of entities in which they own stakes. This in principle bars entities like Couldtail and Appario from selling their products on Amazon.in. Cloudtail is the joint venture of Amazon and Narayana Murthy's Catamaran Ventures and also one of its important vendors.

The online retailers are crying foul and are likely to reach out to the government for an amendment here. The $20 billion online commerce industry is a fraction of India’s $700 billion offline retail sector.

Interestingly, the government which is also working on an e-commerce policy, didn't have a specific round of consultation with any stakeholder of the sector, including the e-tailers and offline traders before announcing Press Note 2.

Cashbacks and predatory pricing offered under the umbrella of the heavy pocketed e-commerce companies have actually been killing the businesses of small vendors.

It is a brilliant stroke by the government to promote small and medium vendors but implementation will be the key.

Invite your friends and family to sign up for MC Tech 3, our daily newsletter that breaks down the biggest tech and startup stories of the day

Priyanka Sahay
first published: Dec 27, 2018 08:07 pm

Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!

Subscribe to Tech Newsletters

  • On Saturdays

    Find the best of Al News in one place, specially curated for you every weekend.

  • Daily-Weekdays

    Stay on top of the latest tech trends and biggest startup news.

Advisory Alert: It has come to our attention that certain individuals are representing themselves as affiliates of Moneycontrol and soliciting funds on the false promise of assured returns on their investments. We wish to reiterate that Moneycontrol does not solicit funds from investors and neither does it promise any assured returns. In case you are approached by anyone making such claims, please write to us at grievanceofficer@nw18.com or call on 02268882347