Food delivery and quick commerce platform Swiggy has launched an AI-powered app 'Pyng', marking the hyperlocal delivery player's entry into professional services, a statement shared on April 15 said.
Swiggy called Pyng an online marketplace designed to address the 'increasing yet unmet demands of urban consumers who are often overwhelmed by endless online searches for reliable, skilled professionals'. The app will help connect customers to verified professions including health & wellness experts, financial advisors, astrologers and spiritual experts, event planners and entertainers, travel and lifestyle experts and education and skill trainers.
Swiggy said it will leverage advanced AI, a curated network of experts and a customer-centric approach to offer access to verified professionals more efficient and dependable.
Pyng will also offer money-back guarantee, in case the users do not find value in the service, said Swiggy. "Powered by AI, Pyng simplifies users' lives by enabling the quick and seamless discovery of verified professionals, all within a secure, spam-free environment," the company said.
The app will also feature smart AI assistant to understand user queries and recommend the most relevant professional. "Pyng, which launched its seller app earlier this year, has been rapidly onboarding professionals. With over 1000+ professionals across 100+ specializations, Pyng aims to transform how consumers access professional advice by connecting them with a diverse range of specialists," Swiggy said.
Also read: Swiggy Instamart launches 'Maxxsaver' feature for savings on orders
"As our lives become increasingly fast-paced, the demand for professional assistance—from tax planners and counsellors to yoga trainers—is growing across both personal and professional spheres. With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts. By curating demand for these specialized offerings, Pyng not only empowers individual providers but also brings structure to consumers' latent needs, connecting them with reliable experts who deliver real value," said Nandan Reddy, Co-founder and Head of Innovation at Swiggy.
Swiggy has recently launched several apps including SNACC, SwigL, Instamart ,Swiggy Minis among others.
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