LTIMindtree on December 4 announced a strategic investment of $6 million in agentic artificial intelligence (AI) Voicing.AI to reshape the future of business processes by leveraging AI-led platforms.
"This partnership aligns with LTIMindtree’s strategy, AI in everything, Everything for AI and AI for Everyone," the company said in a release.
Voicing.AI’s proprietary technology brings human-like voice capability across more than 20 languages with conversational, contextual, and emotional intelligence, in what is typically referred to as ‘Agentic AI’.
LTIMindtree USA Inc., a wholly-owned subsidiary of the company would acquire convertible instruments, which could convert to minority common stock, in Voicing.AI.
LTIMindtree also aims to enable clients to optimise costs, reduce risk, enhance user experience, address revenue leakages, and enhance upsell opportunities through the deal. LTIMindtree will help clients integrate Voicing.AI with their custom tools, knowledge bases -both structured or unstructured, CRM systems, and leading call management platforms and systems.
This Agentic AI technology is fully compliant with SOC2, HIPAA, and multi-layered data security protocols.
“Our investment with Voicing.AI aims to redefine how businesses interact with their customers through intelligent automation and AI,” Debashis Chatterjee, CEO and Managing Director, LTIMindtree, was quoted as saying in the release.
Voicing.AI was incorporated in April 2024, and specialises in Voice AI autonomous agents. The Agentic AI firm provides codeless infrastructure for enterprises to build and scale human-like AI voice agents to maximise productivity and business outcomes.
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