Enterprises including banks, insurance, retail businesses and new-age companies are driving the largest volume and revenue for the messaging app's business offerings. Other emerging areas include travel, hospitality and education.
Bank of Baroda will offer services like balance inquiry, mini statement, cheque status enquiry, cheque book request, blocking of debit card, information on Bank’s product and services, register/apply for digital products etc via WhatsApp.
While you can ask and get details relating to your account via WhatsApp, you can’t carry out any transactions
Although Kotak Mahindra Bank's press conference yesterday may have disappointed some market participants who were expecting a big bang announcement, the bank made a pitch for a digital play that was in line with the government's own push in that direction.