Global Capability Centres

Agentic AI, where autonomous agents execute end-to-end workflows, can shorten the gap between experimentation and value realisation, helping GCCs to position themselves as innovation hubs

Amgen opens new technology & innovation site in Hyderabad, to invest $200 million

The site is expected to accelerate Amgen’s digital capabilities through artificial intelligence and data science to further advance its pipeline of medicines, while creating significant opportunities for local talent.

India’s GCC framework in Budget 2025: Industry lauds but urges deeper collaboration

The announcements are being seen in light of Tier II, III cities struggling to gain market share despite efforts by individual states.

Global firms’ office leasing in India hit record high: JLL report

The trend underscores India’s robust office market for multinational companies, and its growing status as “office to the world,” the JLL report said

Karnataka's GCC policy to focus on employee well-being, work-life balance and Beyond Bengaluru clusters

With this, Karnataka became the first state to come up with a dedicated Global Capability Centre (GCC) policy

Affordable Intellectual Power: India's new weapon in the economic battle to beat China

India, with its vast pool of skilled professionals, particularly in AI and Big Data, is emerging as the top choice for global businesses. With more than 1,700 Global Capability Centres and a rapidly growing talent base, India is poised to lead the tech-driven global economy

How to up stakes in the GCC gamble?

Though global capability centres are flourishing in India, challenges remain

Chart of the Day: How AI is driving cost saving expectations at GCCs

As many as 40 percent of the business enterprises surveyed by ISG plan to reduce staffing requirements through automation

Changing contours of India’s commercial real estate market

The commercial property market is dotted with multinational captive centres that are morphing from providing back-end operational support to even managing cutting-edge innovations for their parent firms

GCCs are no more just staffing discussions, they are our customers: Tech Mahindra’s Jagdish Mitra

These offshore arms of multinationals are collaborating to leverage the domain expertise, services and technology portfolio of Indian IT companies that has been built over the years, said the company’s head of India business and corporate affairs.

Should you look for a job at a GCC or an Indian IT company?

GCCs are evolving and in current economic conditions, they are seen as better for professionals in terms of career growth and learning, culture and flexibility, and compensation and benefits.

How GCCs in India are giving IT services companies a run for their money

The captive units of multinationals are no longer just back-offices but independent entities that are spearheading innovation and taking on global leadership roles. GCCs may even trump traditional companies in hiring this year.

Global Capability Centres cross 202 million sq. ft as office stock occupiers across six cities

Technology firms account for a 46 percent share of GCC footprint across the top six cities followed by BFSI with a 19 percent share

Global capability centres in India to grow to over 1,900 by 2025: Report

GCCs are captive centres that handle operations (back-office functions, support functions, and contact centres) and IT support to enhance productivity. Some large companies use GCCs as a centre of excellence as well.