Indian Railways has launched a new all-in-one mobile application called RailOne, consolidating all major train travel services into a single digital platform. Developed by the Centre for Railway Information Systems (CRIS), the app aims to simplify train travel for millions of passengers across India.
What is RailOne?
RailOne is designed to bring every railway service—ticket booking, real-time tracking, food ordering, PNR status, refunds, and more—into one seamless, user-friendly platform. It eliminates the need for multiple apps by integrating functionalities from IRCTC Rail Connect, UTSonMobile, Rail Madad, NTES, and Food on Track.
Key features of RailOne
• Book reserved and unreserved tickets: Easily plan journeys and book tickets using the “Plan My Journey” tool with support for multiple classes and quotas.
• My Bookings: Check your entire booking history—both reserved and unreserved—with filtering options for duration and type.
• You tab: Manage your profile, verify email, change passwords, enable biometrics, or delete your account. Users can also add funds to their R-Wallet.
• Live train tracking and PNR updates: Get real-time updates on train status, platform numbers, and expected delays.
• Coach Position Finder: View your coach location on the platform to ease boarding.
• Food ordering on the go: Order meals from partner vendors directly from your seat.
• Rail Madad integration: Lodge complaints or share feedback directly with Indian Railways and track resolution status.
• Refund management: Initiate and track refunds for canceled or missed trains through a simplified interface.
• Multilingual support: Use the app in multiple Indian languages for easier access across regions.
• Single sign-on: Users can log in using their IRCTC or UTS credentials without remembering multiple passwords.
• Secure R-Wallet payments: Pay securely using Indian Railways’ own digital wallet with biometric or mPIN authentication.
Where to download RailOne
The RailOne app is available for free on both Android (Google Play Store) and iOS (Apple App Store).
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