A Swiggy customer found herself in a soup when the delivery agent assigned by the food delivery app refused to show up. The woman said that the food was meant for her children but they had to eventually settle for Maggi noodles.
"I have ordered something from Swiggy. I have not received the order. Your delivery boy refused to deliver the order and said 'mere pas time nahi hai jo karna hai kar lo nahi le kar aunga order'. Where to go now?" Neha S (@Neha_ns9999) wrote on X. She had ordered a vada pav and a roll.
Dear @Swiggy @SwiggyCares
I have ordered something from swiggy.
I have not received the order.
Your delivery boy denied to deliver the order and saying 'mere pas time nahi hai jo karna hai kar lo nahi le kar aunga order'
Where to go now? pic.twitter.com/tkNK3KkXNJ— Neha S (@Neha_ns9999) February 5, 2024
She added that the food was meant for her children but due to the delay, they had to manage with Maggi instant noodles.
Swiggy later clarified that the matter was resolved over a call.
@Neha_ns9999 Hope the team could sort this out over call. We're right here should you need us for anything :)— Swiggy Cares (@SwiggyCares) February 5, 2024
Meanwhile, X users could not help but comment on two things -- the fact that the delivery person shared the name with India cricket captain Rohit Sharma and that Neha had bought vada pavs -- a street snack usually available within Rs 15 -- for Rs 100.
"Buying vada pav at 100 bucks is a crime and sin and you paying for it," wrote an X user while another commented, "On a lighter note Rohit Sharma has already delivered a win for India today (February 5)."
Read more: Swiggy's new 'super saver' option gets pushback by users: 'Cold food at same cost'
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