Comedian Vir Das calls out Air India poor service, writes, "Broken table, broken leg rests..."

Comedian Vir Das, who recently made a debut as an author, shared his worst flight experience. He was travelling with his wife, Shivani Mathur, who had a fractured leg, to Delhi via Air India. He penned a long note calling out the airline for not providing the expected services despite paying extra.

Vir Das took to his X and revealed that the journey was a nightmare with a “broken table, broken leg rests" and a stuck seat which refused to straighten.

He tweeted, “Dear @airindia Please reclaim your wheelchair. I’m a lifetime loyalist. I believe you’ve got the nicest cabin crew in the sky, this post pains me to write. My wife and I book Pranaam and a wheelchair because she’s got a foot fracture that’s still healing. We’re flying to delhi. 50grand a seat.”

He added, “Broken table, broken leg rests, her seat is stuck reclined, won’t straighten fully. Were told the flight is ‘newly refurbished’. Two hours late, we get off in delhi and we’re told it’s a stepladder. Again wheelchair and encalm pre-booked.”

The actor continued sharing his frustration as he didn’t receive any assistance from the staff of the airline. He added in his tweet, “I ask the air hostesses at the front of the plane to assist my wife while I carry four bags. Silence and a clueless look at each other. We step off the plane to the top of the ladder. I ask an air India male ground staff member to help us, looks at me, shrugs, and Ignore’s me.”

Dear @airindia Please reclaim your wheelchair. Im a lifetime loyalist. I believe youve got the nicest cabin crew in the sky, this post pains me to write. My wife and I book Pranaam and a wheelchair because shes got a foot fracture thats still healing. Were flying to delhi.
Vir Das (@thevirdas) April 14, 2025

He further noted, “There’s wheelchairs everywhere. No staff because the flight is late. I grab a chair and wheel her to baggage claim, then out of the airport to the parking. Encalm lets air India know this is happening. No one shows. Anyway. One of your wheelchairs is on the second floor of the parking in Delhi. Do claim it. Cheers.”

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However, Air India notably responded to Vir Das’ tweet that reads, “Dear Mr. Das, we understand and empathize with the experience. Please share us the booking details via DM for us to look into this on priority.”

Vir Das sarcastically responded, “AI816. Get your wheelchair bro.”

Comedian Vir Das is known for speaking his mind and finding humor in sensitive topics, which has landed him into controversy in the past.