Why this airline is taking families on 'fantasy flights' to North Pole this holiday season

United Airlines will host 12 more such flights in cities worldwide, including London, Tokyo, and Washington, D.C. (Representational)

United Airlines has launched its annual Fantasy Flights, transforming routine travel into magical moments for families navigating life’s toughest challenges. The first flight of the series took off from Honolulu International Airport on Thursday, carrying children battling life-threatening illnesses and grieving families on an unforgettable journey to the “North Pole.”

The festive atmosphere on board was palpable. As the plane ascended, the pilot delivered a whimsical announcement over the intercom, declaring, “Santa has invited us to Christmas Island, and all his elves are waiting there on the ground for us.” The cabin erupted into cheers, as passengers—some dressed in holiday costumes—embraced the fantasy.

United Airlines, in collaboration with local hospitals and nonprofits, orchestrates these flights to spread joy to families facing immense hardships. The Honolulu leg catered to about 125 children and their guardians, identified with the help of organisations like HUGS Hawaii, which supports families of children with severe illnesses.

The families began their journey at the airport’s check-in counter, receiving custom "JOY" tickets and a special passport photo. They were greeted by Disney characters, including Mickey and Minnie Mouse, and then boarded the garland-adorned plane for a 30-minute flight over Maui and Molokai. Snack bags were distributed, and holiday tunes played, keeping spirits high.

Upon landing at “Christmas Island,” passengers disembarked into a transformed hangar at Honolulu airport—a winter wonderland filled with games, hula performances, face painting, and a festive dinner. Each child received a personalised gift from Santa Claus, purchased by United Airlines based on wishlists submitted ahead of time.

The event relied on the efforts of more than 150 United staff and volunteers, including retirees.

United Airlines will host 12 more such flights in cities worldwide, including London, Tokyo, and Washington, D.C., ensuring the magic of the North Pole reaches thousands of families this holiday season.