A software engineer with Google, who was in Bengaluru for a visit, said that his Uber driver abused him and his friend during a ride and made them get out of the cab mid-way because he was not comfortable driving "you people". The techie called the incident his first "bad experience" in the city.
Raj Vikramaditya, who goes by 'Striver' on Twitter, had told Moneycontrol in a previous interview that he works with the tech giant in Poland. On Saturday, he had booked a ride that was supposed to last for 1.5 hours but it ended abruptly after he asked his Uber driver not to talk over the phone while driving or to use earphones.
"Booked this Uber ride, the estimated journey time was 1.5 hours. For the first 30 minutes, the driver constantly kept talking over his phone on a loudspeaker," Vikramaditya wrote on X. "I and my friend, got a headache after a while, and asked him politely to use headphones, or talk later. Guess what happened next. We were abused, and asked to get out of the car, saying 'I am not comfortable riding with you people'."
In his post, he also shared the number plate of the cab.
First bad experience in Bangalore.Booked this Uber @Uber_India the estimated journey time was 1.5 hours. For the first 30 minutes, the driver constantly kept talking over his phone on a loudspeaker.
I and my friend, got some headache after a while, and asked him politely to… pic.twitter.com/Gf2DKyNNHK
— Striver (@striver_79) March 16, 2024
Responding to the post, Uber India reached out to Vikramaditya. "Hey, if there is a specific trip that you would like us to look into. Kindly share the date and time of the trip along with your registered contact details via Direct message. Our team will look into it," the company's social media representative commented.
Later, in a separate post, the Google engineer clarified that Uber had indeed reached out to him to resolve the issue.
"Thanks, Uber support for reaching out, and promising action. I am not sure how long will it take for you to take action, but glad that you did take some time out to call and listen to customer problems, instead of sending bot messages," he wrote.
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