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HomeNewsTrendsGoibibo customer claims company shared notification with contact list: 'Are you out of your mind?'

Goibibo customer claims company shared notification with contact list: 'Are you out of your mind?'

Writing on X (formerly Twitter), the man, identified as Akash Bhandage-CEO of professional networking site Peerlist-slammed Goibibo for sending the notification to his contact list and called their behavior as 'breach of privacy'.

January 20, 2024 / 11:50 IST
Goibibo replied to the man's query and said that he had earlier opted for the option of synchronisation with his contact list. (Representational Image).

A man claimed that online travel booking website Goibibo had sent an SMS notification to his contact list after he had completed a trip.

Writing on X (formerly Twitter), the man, identified as Akash Bhandage-CEO of professional networking site Peerlist-slammed Goibibo for sending the notification to his contact list and called their behavior as "breach of privacy".

"Hello @goibibo @GoibiboSupport , you idiots! How can you send SMS about me completing a trip to my phone contacts? Are you out of your mind?"

"I never gave you explicit consent to do this and I will never do this. This is spamming and breach of privacy!" he wrote on Tuesday.


Goibibo replied to the man's query and said that he had earlier opted for the option of synchronisation with his contact list and as a result, notifications were being sent to the list.
The man's post criticising Goibibo for sending the notification to his contact list saw a lot of user comments. Some spoke about their own experiences while few others questioned why he had opted for the synchronising option.

"Dear Akash, I have experienced them doing this more than 6 years ago as well! Seems they are back to their misdeeds," one user wrote.

"I got some messages like these from friends I haven’t talked to in years. I was like," another user wrote.

"Why did you gave permission to contacts to a travel app? Contacts permission is one of most sensitive permission and this is being misused widely even to blackmail people. Android is a wild forest you have to learn to save yourself," a third user wrote.

Moneycontrol News
first published: Jan 20, 2024 11:50 am

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