Most neobanks have struggled to monetise their customers meaningfully by providing a concierge banking service
Without a differentiated product, neobanks have taken the route of other fintechs, such as cards, lending and investments, leaving them to play in a crowded market with specialists
"Banking is the most relationship-driven offering towards the consumer, and that's how we got into neobanking as a sector," he said. However, he admitted that taking this route hasn’t been easy.
The narrowing of losses came alongside a 17 percent decline in operational revenue, which fell to Rs 24.81 crore from Rs 29.9 crore in the previous fiscal year.
Europe’s largest neobank, which entered India in 2021 with plans to launch a financial super app, is now looking to offer a travel card in April.