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  • Air passenger complaints spike 57% in FY25; SpiceJet, Air India lead the pack

    Air passenger complaints spike 57% in FY25; SpiceJet, Air India lead the pack

    Domestic airlines paid Rs 56.9 crore in compensation in FY25, around 11 percent more than the previous year

  • Govt call airlines, travel portals to discuss consumer grievances on Nov 8

    Govt call airlines, travel portals to discuss consumer grievances on Nov 8

    "These complaints are just a tip of the iceberg. We have called a meeting on November 8 to discuss these consumer grievances with all airlines, travel portals and consumer organisations," Consumer Affairs Secretary Rohit Kumar Singh said.

  • Varanasi sees UP's highest disposal of real estate complaints

    Varanasi sees UP's highest disposal of real estate complaints

    Data showed that the disposal rate of complaints in Gautam Budh Nagar and Ghaziabad remains at 88.4 percent and 86.4 percent, respectively.

  • Complaints under ombudsman schemes rises 9.39% in 2021-22: RBI

    Complaints under ombudsman schemes rises 9.39% in 2021-22: RBI

    42.12 percent of the total complaints received constitutes digital modes of payment and transactions complaints.

  • UPRERA disposes of 9,300 complaints, register 225 new projects in 2022

    UPRERA disposes of 9,300 complaints, register 225 new projects in 2022

    Four real-estate projects were approved for rehabilitation under Section 8 of the RERA Act. Till date, the authority has approved 15 stuck projects for rehabilitation under Section 8. Out of this, Jaypee Greens’ Kalypso Court Phase-2 is ready to offer possession.

  • Complaints against lawyers need to be disposed of expeditiously for purity of profession: SC

    Complaints against lawyers need to be disposed of expeditiously for purity of profession: SC

    The top court agreed to the submission of senior advocate and BCI Chairman Manan Kumar Mishra praying for extension of time by three months to complete the inquiries into the complaints transferred to the top Bar body.

  • Former Twitter security chief files whistleblower complaints

    Former Twitter security chief files whistleblower complaints

    Peiter Zatko, Twitter's security chief until he was fired early this year, filed the complaints last month with the U.S. Securities and Exchange Commission, the Federal Trade Commission and the Department of Justice.

  • Errors in your credit information report? File a complaint with RBI’s integrated ombudsman

    Errors in your credit information report? File a complaint with RBI’s integrated ombudsman

    The banking regulator has decided to bring credit information companies into its integrated ombudsman mechanism net

  • Five years of MahaRERA: Authority issues recovery warrants for over Rs 717 crore against developers, disposes of more than 11,000 complaints 

    Five years of MahaRERA: Authority issues recovery warrants for over Rs 717 crore against developers, disposes of more than 11,000 complaints 

    Under-redevelopment projects not covered under the Act but the sale component is, clarifies MahaRERA chief Ajoy Mehta

  • What is IRDAI’s diktat on ombudsman orders?

    What is IRDAI’s diktat on ombudsman orders?

  • Around 86,942 complaints disposed of by Real Estate Regulatory Authorities across India

    Around 86,942 complaints disposed of by Real Estate Regulatory Authorities across India

    A total of 34,419 cases have been disposed of in Uttar Pradesh, followed by 18,383 cases in Haryana and 11,621 cases in Maharashtra.

  • Misselling complaints against insurers down 70% between 2014-2020

    Misselling complaints against insurers down 70% between 2014-2020

    Insurance customers are complaining less about their policies to the companies.

  • Zerodha users face difficulties during login, company says issue resolved

    Zerodha users face difficulties during login, company says issue resolved

    Earlier in the morning, the company had tweeted informing customers that they may face issues “intermittently” while trying to log into Kite

  • RERA disposes of almost 50,000 complaints in three years

    RERA disposes of almost 50,000 complaints in three years

    UP sees maximum disposal of real estate complaints at 18,509 cases; Haryana comes second with 9,919 cases disposed and Maharashtra is at the third spot with 7,883 cases disposed.

  • Editor's Take | Is IndiGo the 'worst performing' airline?

    Editor's Take | Is IndiGo the 'worst performing' airline?

    Uttaresh Venkateshwaran is in conversation with Prince Thomas, Corporate Bureau Chief, Moneycontrol, to dissect the ranking methodology adopted by the two government bodies and find out what lies behind the discrepancy in their evaluation of commercial airlines.

  • Complaints against e-commerce companies see massive jump in last five years

    Complaints against e-commerce companies see massive jump in last five years

    On an average, the number of complaints received against these e-commerce companies have also grown four-fold over a period of four years.

  • RBI introduces Internal Ombudsman Scheme for stronger redressal of banks' customer complaints

    RBI introduces Internal Ombudsman Scheme for stronger redressal of banks' customer complaints

    The central bank has directed banks with over 10 banking outlets to appoint internal ombudsman, which will be monitored by the bank’s internal audit mechanism apart from regulatory oversight by RBI.

  • Complaints against 30 hospitals for stent overcharging: NPPA

    Complaints against 30 hospitals for stent overcharging: NPPA

    Regulator NPPA today said it has received complaints against 30 hospitals for overcharging on stents while some patients have received refunds for the excess payments.

  • Govt receives over 1,300 complaints against e-commerce cos

    Govt receives over 1,300 complaints against e-commerce cos

    Government has received over 1,300 complaints against direct selling and e-commerce companies till December 2016, Parliament was informed today.

  • BSE receives 76 investor complaints in Dec, resolves 159

    BSE receives 76 investor complaints in Dec, resolves 159

    Leading stock exchange BSE today said it received 76 complaints against 70 companies in December last year.

  • BSE receives 200 investor complaints in August, resolves 130

    BSE receives 200 investor complaints in August, resolves 130

    Leading stock exchange BSE today said it received 200 complaints against 176 companies in August this year.

  • Govt to strengthen ways to fix e-commerce complaints

    Govt to strengthen ways to fix e-commerce complaints

    Government today decided to add some muscle to the mechanism for resolving growing complaints against e-commerce players and warned them of stringent action for not responding to its queries on customer grievances.

  • Insurance Ombudsman: All you need to know about

    Insurance Ombudsman: All you need to know about

    Firstly, you can file complaints relating to both Life and General Insurance Policies. Therefore, to help individuals get their grievances redressed in a quick and cost effective manner, finance ministry has set up the "Insurance Ombudsman" Office.

  • Apple reaches consent decree with US over app purchases

    Apple reaches consent decree with US over app purchases

    Under the terms of the settlement, announced on Wednesday by the Federal Trade Commission, Apple also will be required to change its billing practices to ensure it has obtained consent from consumers before charging for items sold in mobile apps.

  • Sebi chief's blames corp rivalry behind IPO complaints

    Sebi chief's blames corp rivalry behind IPO complaints

    Sebi chairman UK Sinha today blamed corporate rivalries and vested interests for the complaints the regulator has been getting against certain IPO's. Sinha also warned that obsessive competitive behaviour is hurting the country's interests, report CNBC-TV18.

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