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Air India issues full refund to Indian-American CEO whose 'worst first-class cabin' video went viral

In the video, Anip Patel showcased several issues within the first-class cabin, pointing out torn and stained upholstery, loose compartments, and unsatisfactory cleanliness. He also criticised the non-functional in-flight entertainment for the entirety of the long-haul flight.
DGCA issues show cause notice to Air India amid outrage over drunk man urinating on woman

The DGCA also said "regulatory obligations" were not followed and accused Air India of being "devoid of empathy".

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