There are no plans to lower commissions charged to restaurants by Zomato, the company’s CEO Deepinder Goyal said in an interview with CNBC TV18 on July 12.
“We are not profitable. We need to make some more money from somewhere. So, absolutely not taking rates down,” he said.
Although food delivery companies Zomato and Swiggy don’t disclose the exact structure of their take rates, industry experts say that the companies charge anywhere between 25-30 percent depending on factors like order volumes and value.
Goyal also maintained that Zomato has not been deep-discounting on its platform and has the data to prove it, provided restaurants agree to listen.