Domestic flights resumed in the country on May 25 after a gap of two months, but amidst chaos and confusion.
While industry executives said that nearly 100 flights had been cancelled, there were instances of passengers reporting to airports but being informed that their flights had been rescheduled.
These included a group of students who had traveled to Mumbai from other parts of Maharashtra. It was only after they reached the airport that they were informed that their flight, scheduled early on May 25, had been cancelled.
Air India fliers took to social media with many complaining that they were unable to web check-in, which was mandated by the government. Many were also left confused after getting messages from the airline that their flights had been cancelled. But online, the same flight was shown to be 'on time.'