Now you can book an OYO room via Niki bot

Moneycontrol Bureau

Softbank funded OYO Rooms has entered in to a partnership with niki.ai. Under this tie-up, users can now search book their rooms using an artificial intelligence-based personal assistant.

Anurag Gaggar, Head of Product at OYO in a statement said, “We are constantly innovating with our product stack to add delight and offer convenience to our customers. Niki has developed the first of its kind chat-bot that understands human language contextual to products and services, and offers suggestions accordingly.”

Recently, the company also launched a new feature that offers early check-in at hotels across the country.

Powered by artificial intelligence, niki.ai,’s bot utilises natural language processing and machine learning to help users accomplish tasks like food ordering, phone recharges, cab bookings, bus bookings, bill payments etc. through automated chat interaction.

Company’s CEO Sachin Jaiswal said, “We are very excited to venture into Hospitality segment with OYO as our partner. The OYO and Niki teams have worked closely in building the experience, which powers one of the most advanced language processing technology.”

OYO is backed by leading global investors such as SoftBank Group, Greenoaks Capital, Sequoia Capital and Lightspeed India.

Founded in 2013, the company operates a network of 6,500 hotels and 70,000 rooms in more than 200 Indian cities. These include major metros, regional hubs, top leisure destinations as well as pilgrimage towns.