Former CEO Naveen Tahiliyani, who joined from Tata AIA in March 2024, departed abruptly in July after less than a year amid tensions over strategic direction and platform performance.
Tata Sons will leverage its dividend income from TCS for the investment in Tata Digital and is unlikely to dilute any stake in TCS, sources said.
Apart from Flipkart, Amazon, Tata Neu is new and young so it will hopefully scale, Menon said.
In his first ‘Neu Huddle’ with employees across three cities, Tata Digital CEO Naveen Tahilyani congratulated the team about their achievements in FY24 such as improving the Tata Neu app’s user ratings and driving the growth of its loyalty programme.
The idea behind the entry into food ordering is to develop a ‘high-frequency use case’ to bring consumers back to the Tata Neu app regularly
Discount-centric strategies, favoured by some of the Tata 1mg’s rivals, are unsustainable in the long term, co-founder Gaurav Agarwal said
Tata Neu, positioned as a 'super app', faces hurdles like stagnant user growth and low engagement, according to insiders.
Tapping an insurance veteran to lead a company that operates in a fierce internet battleground may seem unconventional, but those familiar with Tahilyani see it as an inspired choice.
Naveen Tahilyani, who is currently the CEO and Managing Director of Tata AIA Life Insurance Company, will be the new chief executive and will replace Pal on February 19.
The Tata Group’s super app sees food ordering as a high-frequency use case that will bring consumers back to the platform regularly.
While Pavan Podila has spent over two-and-a-half years at Tata Digital, Samir Aksekar has spent close to three years at the company.
Tata Sons plans to use part of the funds to deleverage the company balance sheet and also infuse fresh equity in units that are loss-making and need constant liquidity.
India’s first super app has had more than a few false starts. The latest user experience improvements are a step in the right direction, but it still has a long way to go.