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RBI sees risks in how banks treat deposits or retail customers

RBI officials have been warning about rising reliance of banks on high-cost short term deposits when loans are getting elongated. In addition, customer service seems to have also gone on the back burner

November 29, 2023 / 09:02 IST
Governor Shaktikanta Das (pictured above) and Deputy Governor M Rajeshwar Rao have spoken about some of the risks, both seen and unseen, that could trip up the financial sector
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