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Never trust builder agreement, says homebuyer who won Rs 1.19-crore order from real estate developer

Oman-based Sanjay Rastogi won a hard-fought legal victory at the National Consumer Disputes Redressal Commission against BPTP. Such triumphs by homebuyers are rare against builders. He explains the case and how he managed a legal victory.

July 10, 2020 / 05:10 PM IST

On June 18, a consumer protection body directed a leading real estate company to refund Rs 1.19 crore to a homebuyer. In its first virtual order amid the coronavirus lockdown, the National Consumer Disputes Redressal Commission’s (NCDRC) also asked the builder, BPTP, to pay Rs 50,000 as cost of litigation as well as an interest of 10 percent a year to Oman-based Sanjay Rastogi.

Rastogi had launched a litany of complaints against BPTP, a 13-year-old Delhi-NCR developer that owns around 30 projects. He accused the company of unfair trade practices such as deficiency in service, delay in construction, onerous and one-sided terms and conditions as well as escalating the total price from Rs 1.26 crore to around Rs 1.45 crore.

Rastogi’s victory is significant considering the growing number of cases filed by homebuyers who have been given the short shrift by unscrupulous builders.

Delays, Price Hikes