IRCTC's ticketing services resume after temporary disruption

Over 15 lakh reserved Railway tickets are booked daily, out of which nearly 80% tickets are booked via IRCTC.

The Indian Railway Catering and Tourism Corporation (IRCTC) resumed its ticketing services after an unexpected disruption in its ticketing services on July 25.

IRCTC stated the Tatkal booking window will be reassigned for the day and mobile ticketing has also been started.

Earlier in the day, IRCTC stated that their technical team is actively addressing the issue and is working towards a swift resolution.

For several users booking, the following message was being relayed
"Due to maintenance activity e-ticketing service is not available. Please try later. For cancellation/file TDR, please call at customer care no. 14646,0755-6610661 & 0755-4090600 OR MAIL AT etickets@irctc.co.in."

During this period 72,967 tickets were already booked through IRCTC authorized partners. After resuming the services, 5,76,642 tickets have already been booked through e –ticketing up to 5.45 PM. The e-ticketing is now functional at its full capacity, according to a regulatory filing.

Over 15 lakh reserved Railway tickets are booked daily, out of which nearly 80% tickets are booked via IRCTC.

IRCTC has tie-ups with Amazon and Makemytrip to augument its efforts for ease of ticketing. Users can log on to these sites for booking.

"Alternatively, tickets can be booked through other B2C players like Amazon, Makemytrip etc," it further said.