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A guide to how organisations need to reset people practices for ‘new normal’

Learn, learn, learn. The nature of work has changed. Gig work and upskilling are for real. Human resources will have to put employees at the centre of the organisation and help them acquire new skills. Job-seekers, too, will have to keep learning to stay ahead of the curve.

May 24, 2021 / 11:48 AM IST
Representational image

Representational image

The coronavirus outbreak has upended our lives and transformed work. The office has changed and organisations, too, will have to embrace the “new normal”.

For decades, organisations, individuals and standard practices stared in our face and we accepted them—no questions asked. But, there comes a time when the norm is shattered and a state of flux flows, we now stare at such a situation.

Organisations have for long survived as blocks of progress, adding practices and standards to better their revenues, customer experience and finally, the lives of their people. The coronavirus pandemic has distorted that model.

We can no longer look at people as the appendages who get things done. They are the reasons why things are done. And, organisations will now have to focus more on the ‘soul’ than solely on revenues. Several archaic methodologies must change to focus more on what is absolutely necessary, critical, essential and impactful.