TCS targetting 1000 customers in SMB segment this year

Tata Consultancy Services (TCS), which launched a first of its kind fully integrated information technology solution for Small and Medium Business (SMB) segment recently, today said it was targetting to reach over 1000 customers in the segment nationally this year, a top official today said.

iON, TCS's strategic unit for small and medium business, presently has over 250 customers who are experiencing the benefits of increased efficiences, predicatablity of technology, talent on call and an expanded customer based following the end-to-end integrated suite of cloud based business solutions, V Ramaswamy Global Head iON told reporters here. The third generation service model allows SMBs to capture growth through seamless technology deployment.

Over 60 per cent of the SMB's do not have IT system, which is a large market waiting to be tapped, he said.

Launching the product in Kerala market, he said TCS will go aggressive in the state and tap opportunties in the education, food processing and health care sectors. There are over 2.20 lakh registered SSI units employing close to one million people, he said key sectors including Information Technology, Tourism, Agrobased business including food processing, Readymade garments, were the areas they would To provide its customers with seamless service, iON has created an eco-system of over 100 Cloud Service Partners across India. iON's industry solutions are currently available for Manufacturing, Textile, Education, Retail, Restaurant, Wellness and Professional services.

iON addresses the entire spectrum of an SMB's technology needs which range from sophisticated domain based ERP solutions like HRM finance, inventory besides basic applications like email, document management and website services.pti ud pvs