Microsoft 365 users face access issues days after CrowdStrike outage; Microsoft says probe on

Cybersecurity company CrowdStrike had caused a global computer outage last week on multiple Windows PCs worldwide

Microsoft on July 30 said it is investigation access issues and degradation in performance of Microsoft 365 services, faced by several users in different regions across the world.

"We're currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center," the global tech major said in a post on X, earlier known as Twitter.

We're currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center.

— Microsoft 365 Status (@MSFT365Status) July 30, 2024

It further said, "We've applied mitigations and rerouted user requests to provide relief. We're monitoring the service to confirm resolution and further information can be found at https://status.cloud.microsoft or under MO842351 in the admin center."

However, the link provided by the tech firm was also not accessible for several users. Microsoft, in response, said it is also investigating "an issue impacting Azure Services".

"Our teams are actively working to resolve this as early as possible. Meanwhile, you can keep updated on our Status page here: https://msft.it/6010ljyLg ," the firm replied to the user.

A Microsoft software outage rocked the world on July 19, affecting several sectors around the globe, disrupting travel and market operations among others.

The first glitches emerged in the United States, and were blamed on a failure of Microsoft services including Azure and 365.

Later it was found that CrowdStrike's Falcon Sensor threat-monitoring software had sent an update, which led the Microsoft’s Windows operating system to crash. The subsequent disruption resulted in Microsoft’s Azure cloud services triggering a worldwide IT outage disrupting several businesses globally.