Bengaluru man orders Samsung Galaxy Z Fold 7 worth Rs 1.87 lakh from Amazon, gets tile instead

Galaxy z fold 7

In a shocking case of online delivery fraud, a Bengaluru-based software engineer received a tile instead of the Samsung Galaxy Z Fold 7 smartphone he had ordered from Amazon for Rs 1.87 lakh.

The victim, identified as Premanand, placed the order on October 14 through the Amazon app and paid the full amount using his credit card. The package arrived on October 19, sealed and seemingly genuine. However, when he opened it—while recording the unboxing on video—he was stunned to find a piece of marble tile inside instead of the premium foldable smartphone.

“I had ordered a Samsung Galaxy Z Fold 7 worth Rs 1.87 lakh, but to my shock, I received a marble stone instead of the phone just a day before Diwali. This incident completely ruined the festive spirit we had been eagerly waiting to celebrate all year,” Premanand said. He also urged others to be cautious while shopping online, calling the experience “deeply disappointing.”

Following the incident, Premanand immediately filed a complaint on the National Cybercrime Reporting Portal (NCRP) and later approached the Kumaraswamy Layout Police Station in Bengaluru. The police registered an FIR and launched an investigation into the matter.

Meanwhile, Amazon has refunded the full amount to the customer and said it is cooperating with authorities to identify how the mix-up occurred.

Cases like this are becoming increasingly common, as scammers find new ways to exploit online marketplaces. Experts advise consumers to always record unboxings of expensive items, verify the seller’s authenticity, and report suspicious activities immediately. Premanand’s ordeal serves as a reminder that even trusted e-commerce platforms can occasionally fall prey to fraudsters.