Zomato, Swiggy down during lunch hours. Users complain of not being able to order food

Hundreds of Zomato and Swiggy users complained of not being able to order food.

Food delivery apps Zomato and Swiggy faced technical glitches on Wednesday afternoon with many users across India not being able to order food on the two apps. People took to social media to tag the two online aggregators with their complaints. The snag appears to have been triggered by an outage in Amazon Web Services. The services were restored in a few hours.

The crash came during lunch hours on a weekday, causing trouble to users.

"We are facing a temporary glitch. Please be assured our team is working on this and we will be up and running soon," Zomato told users who complained on Twitter.

Hi there, we are facing a temporary glitch. Please be assured our team is working on this and we will be up and running soon.

— zomato care (@zomatocare) April 6, 2022

People shared screenshots of the Zomato app not working, with many complaining that money was deducted from their accounts.

Anyone notice currently @zomato app not working. pic.twitter.com/sYQR3eufez — Arpit Gupta (@Arpit1526) April 6, 2022

“We're currently unable to process your request as we're experiencing technical constraints. Not to worry, our best minds are on it and we'll be up and running soon,” Swiggy tweeted.

Hi, we're currently unable to process your request as we're experiencing technical constraints. Not to worry, our best minds are on it and we'll be up and running soon. However, do share your order ID so we may look into it.

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^Niki — Swiggy Cares (@SwiggyCares) April 6, 2022

Wow, looks like @swiggy_in and @zomato appear to be having technical issues at the same time. pic.twitter.com/xz3cFn7V6L — Sivakaminathan Muthusamy (@rsiva229) April 6, 2022

#Zomato and #Swiggy were among the top trending hashtags on Twitter on Wednesday afternoon. Quite predictably, the outage became fodder to memes and jokes on the internet as hungry users figured out how they can get their meals.

Zomato Swiggy down Hunger people waiting for food. Delivery boys.. #Zomato#swiggypic.twitter.com/IQuaH58sts — Vaibhav D (@Vaibhav04563161) April 6, 2022

Netflix India too chimed in, using the outages of the two food delivery apps as a marketing opportunity.

If the apps are down, who's taking the order of the Peaky Blinders? — Netflix India (@NetflixIndia) April 6, 2022

Last month, after Zomato founder and CEO Deepinder Goyal announced the online food delivery service provider’s plans to deliver food to customers in record 10 minutes, there was a huge backlash online, with many pointing out that waiting for 30 minutes for good food should not be a problem at all and that the express delivery service puts the safety of delivery agents.

Goyal came out with a detailed clarification the next day, stressing that safety of delivery agents will remain a priority even with the