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Bengaluru adopts QR code system for emergency situations, offering information on nearest police stations

In Bengaluru, QR code posters have been strategically placed in prominent locations, including parks, bus stands, and Metro stations. These QR codes facilitate easy identification of the jurisdiction of each police station. The initiative is integrated with Google Maps, enabling users to determine the location of the nearest police station.

January 31, 2024 / 11:40 IST
Bengaluru city police has put up QR code posters in public spaces, facilitating easy connections with local police stations.

In Bengaluru, if you find yourself in an emergency situation and are new to the area, you now have the option to scan a QR code to access information about the nearest police station and contact details of officers.

Bengaluru city police has implemented a system where QR code posters are displayed in public spaces. These QR codes allow individuals to easily connect with local police stations by scanning the code, providing a convenient way for residents and visitors to access important information and contact details in case of emergencies or inquiries.

Moneycontrol scanned a QR code in East Bengaluru, which opened a portal containing information about the nearest police station, including the address, inspector's name, email, mobile, and landline contact numbers. The portal is also integrated with Google Maps, assisting users in locating the nearest police station and enabling them to send messages through WhatsApp. It also has an option to report an incident.

"QR code posters are placed in prominent locations like parks, bus stands and Metro stations for people to understand the jurisdiction of each police station. Many people are unaware of which police station to approach in case of an emergency. By using the QR code and Google Maps, they can reach their nearest police station in case of an emergency. This idea came up from one of the participants in a public contact programme, and after discussions, we decided to implement it," B Dayananda, Bengaluru city police commissioner told Moneycontrol.

"We have already placed QR code posters in 50 locations per division and will scale up based on usage," he added.

D Devaraja, deputy commissioner of police (east), said, "We placed these QR code posters in the East Division last month, and the feedback has been positive. It simplifies the process for citizens to locate the nearest police station without any hassle."

Last year, Bengaluru City Police launched a QR code system at police stations, allowing citizens to rate their experiences, including interactions with officers. The respective Deputy Commissioners of Police (DCPs) will monitor these ratings. Additionally, the command and control center will oversee the overall performance, providing insights into which police stations are excelling and which need improvement.

Also, read: Rate and Report: Tech Capital Bengaluru Launches QR Code System for Police Stations and Civic Complaints

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Christin Mathew Philip is an Assistant editor at moneycontrol.com. Based in Bengaluru, he writes on mobility, infrastructure and start-ups. He is a Ramnath Goenka excellence in journalism awardee. You can find him on Twitter here: twitter.com/ChristinMP_
first published: Jan 31, 2024 11:40 am

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