Digital Banking

Why RBI’s draft rules on limited customer liability in digital banking transactions matter

The proposal introduces partial compensation for smaller digital frauds

Banking Central | RBI’s digital transactions draft offers fraud protection to customers, shifts onus on lenders

The most important feature of the draft is the introduction of a compensation mechanism for small-value digital frauds, which account for the largest share of such unauthorised transactions

From KYC, re-KYC to OTP safety, PM Modi outlines digital banking dos and don’ts

One must complete re-KYC on time to defeat scammers; Modi warns against cyber fraud and links timely KYC to secure bank accounts in Mann Ki Baat

Digital banking safety audit: A 15-minute monthly routine to reduce fraud risk

Most digital banking fraud succeeds not because systems are weak, but because small lapses pile up over time. A short, repeatable monthly check can close many of the gaps scammers rely on.

Mobikwik swindled by merchants and users in Haryana for 'unauthorized settlements' worth Rs 40 crore

The management said it is 'actively recovering' the unauthorized settled amounts from the affected customers. The incident took place between September 11-12, 2025.

Why banks must reimagine themselves for a generation that is reimagining everything

Legacy banks must reinvent to meet Gen Z’s expectations for fast, frictionless, and mobile-first financial experiences. Challenger banks are setting the pace, and incumbents must adapt or risk losing relevance

Moneycontrol Exclusive: SBI Chairman CS Setty On YONO 2.0, Customer Service And Much More

SBI Chairman CS Setty spoke exclusively to Moneycontrol on SBI's market share, customer service, roll out of YONO 2.0, loans and much more.

Kotak Mahindra Bank says ‘actively working’ on RBI directive about credit cards, digital customer acquisition

Kotak Mahindra Bank said that 30-40% of total slippages in Q2 FY25 came from the credit card portfolio, which is being closely monitored​.

YONO 2.0 pilot expected in November 2024, says SBI Chairman CS Setty

Earlier, the bank said that it will soon launch its' Yono Global' in Singapore and the US, offering digitalized remittance and other services to its customers.

No passwords, PINs: How banking can be made simple and fraud-free for senior citizens

Frequent security checks, memorising PIN codes, and automatic session logouts aggravate the inconvenience for senior citizens, more than other groups.

PSBs hiring senior tech experts in bid to ramp up cybersecurity

The increasing number of digital transactions has made it necessary for banks to put stringent cybersecurity measures in place. Banks such as SBI, Bank of Maharashtra and IOB are hiring senior technical experts to put systems in place, to avoid a recurrence of a UCO Bank like situation.

IndusInd Bank launches 'super-app' INDIE, targets 10 million customers in 3 years

INDIE, the "super application", will offer fixed deposits (FD), credit services and brokerage facilities among others

TCS expands partnership with Africa’s Standard Bank Group to centralise security settlements

In South Africa, more than 95 percent of custody transactions are handled by TCS BaNCS’ solution

MC Explains: Neo-banks and how they work

Neo-banks typically operate through mobile apps or websites and offer a user-friendly, streamlined and cost-effective banking experience