Digital Banking

The management said it is 'actively recovering' the unauthorized settled amounts from the affected customers. The incident took place between September 11-12, 2025.

Why banks must reimagine themselves for a generation that is reimagining everything

Legacy banks must reinvent to meet Gen Z’s expectations for fast, frictionless, and mobile-first financial experiences. Challenger banks are setting the pace, and incumbents must adapt or risk losing relevance

Moneycontrol Exclusive: SBI Chairman CS Setty On YONO 2.0, Customer Service And Much More

SBI Chairman CS Setty spoke exclusively to Moneycontrol on SBI's market share, customer service, roll out of YONO 2.0, loans and much more.

Kotak Mahindra Bank says ‘actively working’ on RBI directive about credit cards, digital customer acquisition

Kotak Mahindra Bank said that 30-40% of total slippages in Q2 FY25 came from the credit card portfolio, which is being closely monitored​.

YONO 2.0 pilot expected in November 2024, says SBI Chairman CS Setty

Earlier, the bank said that it will soon launch its' Yono Global' in Singapore and the US, offering digitalized remittance and other services to its customers.

No passwords, PINs: How banking can be made simple and fraud-free for senior citizens

Frequent security checks, memorising PIN codes, and automatic session logouts aggravate the inconvenience for senior citizens, more than other groups.

PSBs hiring senior tech experts in bid to ramp up cybersecurity

The increasing number of digital transactions has made it necessary for banks to put stringent cybersecurity measures in place. Banks such as SBI, Bank of Maharashtra and IOB are hiring senior technical experts to put systems in place, to avoid a recurrence of a UCO Bank like situation.

IndusInd Bank launches 'super-app' INDIE, targets 10 million customers in 3 years

INDIE, the "super application", will offer fixed deposits (FD), credit services and brokerage facilities among others

TCS expands partnership with Africa’s Standard Bank Group to centralise security settlements

In South Africa, more than 95 percent of custody transactions are handled by TCS BaNCS’ solution

MC Explains: Neo-banks and how they work

Neo-banks typically operate through mobile apps or websites and offer a user-friendly, streamlined and cost-effective banking experience

Why branch banking is making a comeback  

Analysts at Elara Capital point out in their April 20 report that branches are critical to boosting a bank’s digital aspirations 

SBI’s YONO story: Drop in new account opening, loan disbursals and rising customer complaints

State Bank of India launched its digital interface YONO in 2017 with the aim of attracting millennials and digitising banking for its more than 400 million customers

SBI digital banking services down, customers take to social media

Customers complained of issues on online banking as well as unified payments interface (UPI) platform

CBDC retail pilot: Some customers complain of technical glitches in apps, transactions

Customers of HDFC Bank, ICICI Bank, Yes Bank, Bank of Baroda and IDFC First Bank who participated in the retail digital rupee pilot have complained of technical problems and issues while making payments

Small banks pad up with cricket partnerships to build brands and add customers

Equitas Small Finance Bank, AU Small Finance Bank, Ujjivan Small Finance Bank and Fino Payments Bank have recently partnered with Indian Premier League teams and sponsored other cricket events.

HDFC Bank appoints Backbase to rev up its digital retail banking platform

Backbase is a fintech firm that provides digital architecture services and platform infrastructure for banks.

Catch ’em young: More banks target millennials with digital services

Recently, banks like Kotak Mahindra Bank, Federal Bank and Bank of Baroda, have boosted their investments in products and services targeting young customers

Kerala becomes country's first fully digital banking state

In an event held here, Vijayan said this achievement was possible due to social interventions through local self-government institutions along with infrastructure development and technological advances in the banking sector.

India launches an experiment with digital banking

The Digital Banking Unit model is expected to facilitate operations for both digital-familiar as well as digital-averse bank customers 

Shift from 'phone banking' to 'digital banking' put India on sustained growth path: PM Modi

Referring to the previous UPA regime, he said under 'phone banking', instructions were given on phone to banks regarding whom they had to lend to and at what terms and conditions.

MC Investigation | Indian banks' repeated failures on mobile, internet platforms show the rot runs deep

Core banking systems that can't keep pace with rising load and fast digital changes, lack of an adequate number of talented tech professionals, and reluctance to invest in infrastructure for unremunerative UPI mean more system outages and glitches.

NITI Aayog flags problems with neobanking model, says credibility on line

NITI Aayog has identified revenue generation, infrastructure and lack of regulatory framework as some of the challenges

Regulatory framework needed for promoting digital banks: NITI Aayog report

The Aayog, in its report titled 'Digital Banks: A Proposal for Licensing & Regulatory Regime for India', makes a case and offers a template and roadmap for a digital bank licensing and regulatory regime for the country.

In a first, Union Bank of India launches virtual banking lounge on Metaverse

As per sources, country’s largest lender State Bank of India (SBI) is also in final stages of launching a Metaverse store.