New IT e-filing portal: Users face glitches, FM Sitharaman asks Infosys & Nandan Nilekani to look into it

In response to the complaints, the Income Tax Department tweeted that it is working on resolving the issue. (Image: Shutterstock)

Many Twitter users complained of glitches on the new portal for e-filing of Income Tax Returns (ITRs), with some saying the website was not working.

At the time of writing, the new website (www.incometax.gov.in) is operational. The new portal went live at 8.45 pm on June 7.

Some users also said they had trouble logging in.

In response to the complaints, the Income Tax Department tweeted that it is working on resolving the issue.

Finance Minister Nirmala Sitharaman also tweeted about the issue.

"The much-awaited e-filing portal 2.0 was launched last night at 20:45hrs. I see in my TL grievances and glitches. Hope @Infosys & @NandanNilekani

will not let down our taxpayers in the quality of service being provided. Ease in compliance for the taxpayer should be our priority," Sitharaman tweeted.

Dear @sharma530, Thank you for reaching out to us. We have shared your feedback with our team. Our team will attend and work to resolve this. — Income Tax India (@IncomeTaxIndia) June 8, 2021

It's not working too slow and not responding https://t.co/BBwKRduVmC

Story continues below Advertisement

Remove Ad

— ADV. Arun Kumar Mishra अघइला (@81Mishraarun) June 8, 2021

Login not working https://t.co/BiRWCPzZTKpic.twitter.com/nv7mMRBaha — lalit aggarwal (@lalit_fca) June 8, 2021