Freshworks co-founder and CTO Shan Krishnaswamy quits

Freshworks co-founder and Chief Technology Officer (CTO) Shan Krishnaswamy left the company in September 2022 amid a management rejig, the Software-as-a-Service (SaaS) major said on March 8 in response to queries about the exit.

"After 11 years of working hard and helping build Freshworks products and technology, Shan took a career break in September 2022. His former responsibilities are held by CPO Prakash Ramamurthy who leads both product and engineering teams," Freshworks said in a statement.

In September of 2022, Freshworks CEO and cofounder Girish Mathrubootham told the employees about Krishnaswamy's exit at a town- hall meeting.

Yourstory was the first to report the development.

Nasdaq-listed Freshworks in January 2023 reported consolidated revenue from operations of $498 million for the full year 2022, up around 34 percent year-on-year, with its annual recurring revenue (ARR) for 2022 exceeding $500 million mainly on account of new business wins.

In a Twitter response cofounder and CEO Girish Mathruboothamconfirmed the development and said "Yes, 7 months ago, after spending more than a decade at Freshworks and helping us take the company public, my friend and co-founder Shan decided to take a break and drive across India and explore our beautiful country".

"I’m super proud of what we accomplished together and can’t wait to see what his brilliant mind does next. Our Product and Platform BUs have their own architects who carry forward Shan’s legacy as we scale Freshworks to greater heights," he added.

During the fourth quarter ended December 2022, the company reported a revenue of $133 million, up nearly 26 percent year-on-year.

The Nasdaq-listed SaaS major has been adding new members to its senior management. Last month, Freshworks appointed Sandie Overtveld as the Senior Vice President for Asia-Pacific, Japan (APJ) and Middle East and Africa (MEA) markets. The new role will be based in Singapore.

In September of 2022, Freshworks appointed Dennis Woodside as President. Woodside was responsible for leading Freshworks’ global business operations and strategy.