ChatGPT Memories are getting erased by a glitch; here’s how you can backup everything to be on safer side

ChatGPT

ChatGPT learns the usage pattern of a user and then use that learning to deliver tailored responses and outputs. For instance, if you tell ChatGPT to remember that you are diabetic and suggest recipes without sugar or use low sugar natural ingredients. It process that information and then remembers it for your future queries. The same applies to a lot of other things. Now imaging all of the memories that you’ve added to ChatGPT gets erased somehow. — Basically, your ChatGPT will be reset and it will deliver standard responses and you’ll have to start training it once again from scratch.

Sounds cumbersome right? Well, recent incidents have happened where ChatGPT forgets everything about the user and if you want to prevent something like this from happening, then here’s our detailed guide for you.

ChatGPT Memories: What is it?
ChatGPT Memories is a feature that allows the AI to remember details you choose to share, such as preferences, interests, or ongoing projects, to make future chats more personalized. It helps maintain context across conversations, so you don’t need to repeat information. The feature is optional and can be managed through Settings → Personalisation → Memory, where users can view, edit, or delete stored memories anytime. All remembered data remains private and controllable, ensuring transparency. When turned off, ChatGPT no longer recalls past details, reverting to standard, session-based interactions without any long-term context retention.

How to check if your ChatGPT has Memories
1. Open the ChatGPT app or website.
2. Go to your Profile or Settings.
3. Navigate to Personalisation.
4. Ensure both “Reference saved memories” and “Reference chat history” toggles are turned ON.

How to backup ChatGPT Memories
Well, there are ways to backup ChatGPT Memories – but not officially. What I meant is that ChatGPT does not come with a backup feature. So, you will have to backup everything manually. But, you are here dealing with ChatGPT after all. So you ask for some help here.
Simply start a new chat and then ask ChatGPT to bring up all the memories that it remembers about me or stored. That’s it. ChatGPT will bring up all the memories in the chat. Just copy and paste it in a doc or notepad.

Once done, you are good to go. In case, ChatGPT loses memory, you can paste it in a new chat and ask it to remember them.