
Rapid digitization, widespread smartphone adoption, a surge in fintech innovations, vast data lakes, Gen AI, quantum breakthroughs - these technological leaps are reshaping not just society, but fundamentally redefining how money moves—across cities, towns, and even the most remote villages. Consumers are embracing contactless payments, biometric authentication, while businesses are leveraging data, AI, and secure digital infrastructure to deliver seamless experiences. Nowhere is this transformation more visible than in payments, and in India, where pragmatic regulation, financial inclusion initiatives, and a thriving startup ecosystem are accelerating change.
In 2026, India will not be keeping up but rewriting the rules of payments. And some are already taking shape:
The OTP killer: Biometrics and device-based authentication
What once felt like a vision of a far-off Futuropolis with facial recognition, gesture-led interactions, and invisible commands, is now a reality.
In payments, this shift is ushering in a new era of intuitive, seamless, and secure transactions powered by biometric authentication such as facial recognition and fingerprint scans, with Visa Passkey leading the way.
The RBI’s Authentication Mechanisms for Digital Payment Transactions Directions, 2025 formally enables alternatives to SMS-based OTPs, strengthening payment security. With over 80% of consumers preferring biometrics over PINs or passwords, the shift is both regulatory and consumer led. Visa Passkey uses device-native authentication, ensuring biometric data never leaves the device and is protected by FIDO-grade encryption, in line with India’s data protection laws.
Checkout is now a single gesture! As adoption grows, biometrics and passkeys will also drive financial inclusion, making secure digital payments accessible to millions across urban and rural India.
Goodbye Manual Guest Checkout
The days of racing through checkout—entering card numbers, expiry dates, addresses, and CVVs, are fading fast for Indian shoppers. Just as smartphones replaced memorized phone numbers and UPI simplified payments, manual card entry is giving way to instant, one‑tap options like Google Pay, tap‑to‑pay, and saved Visa tokens. The result: faster checkouts, fewer abandoned carts, and lower fraud. By 2026, manual guest checkout will be obsolete.
Globally Visa data shows this shift: the share of Visa eCommerce transactions using manual entry guest checkout declined from almost half of transactions in 2019 to just 16% in 2025. Among Visa’s top 25 eCommerce sellers, it's already in the low single digits.
In many markets, guest checkout will completely vanish soon – thanks in part to the 17.5 billion Visa tokens that are enabling this change.
Agentic Commerce Moves Mainstream
Commerce has evolved from in‑store to eCommerce to mobile, and now to agentic commerce, where intelligent digital agents transact on behalf of consumers. Indian shoppers increasingly expect seamless, intuitive payments not just online, but in everyday tasks like grocery ordering or travel booking. From 2026 onwards, AI‑supported shopping will become mainstream, naturally paving the way for agentic commerce.
Picture this: you open your favorite app and selecting a new option: “Buy for Me.” With one tap, three things happen:
1. Enabling Payments: through securely authenticated, tokenized card credentials.
2. Personalizing Preferences: with your shopping history allowing the agent to infer, “What would Sandeep choose?”
3. Controlling Spend: by setting boundaries—yes to travel and dining; yes, if under ₹4,000, no if above.
Your agent becomes your personal shopper, making choices that truly reflect your lifestyle.
As brands invest heavily in AI‑driven commerce, momentum toward full agentic commerce will accelerate. What feels futuristic today will soon be everyday reality.
The Fight for Identity Enters the AI Era
As AI-powered commerce accelerates, AI-driven threats - deepfakes, agentic scams, and synthetic identities are rising globally. Fraud has shifted from targeting individual transactions to compromising entire identities through hyper‑realistic impersonation, enabling attacks at scale. In 2026, India is expected to see a sharp increase in both the volume and sophistication of these identity threats, marking a new battle for digital trust – one demanding greater investment, collaboration, and innovation across the payments industry.
Visa has invested over $11 billion globally in cybersecurity over 5 years to continue leading with innovation to protect every card tapped on the Visa network with unmatched security.
In 2025, several Indian banks reported deepfake‑based KYC fraud attempts, prompting Visa to strengthen India’s digital identity framework with AI‑driven, device‑native authentication tools such as Visa Passkey.
Visa Advanced Authorisation and Visa Risk Manager further equipping issuers with real‑time, AI‑powered fraud prevention, leveraging 25+ years of expertise and analysis of 500+ attributes per transaction.
Thus, the goal remains to strengthen security and protection y-o-y.
Predicting the Future Requires the Right Lens
With presence in over 200 countries and territories, Visa has a truly global perspective, one that reveals just how varied and dynamic the payments landscape is. At first glance, the sheer diversity may seem overwhelming, but with the right approach, meaningful patterns emerge.
Visa uses “market archetypes” to group countries with similar growth models. By analysing factors like infrastructure, consumer habits, innovation, and regulation, we find that markets separated by geography can share striking similarities in payment behaviour, risks, and opportunities. This framework helps us identify clear trends and make more accurate predictions.
By viewing payments through this lens, trends become clearer and predictions more reliable. In 2026, this approach will unlock new insights, foster new connections for our clients, and drive innovation and growth around the globe - with India providing a playbook for scaling secure digital identity, accelerating one‑click commerce, and extending responsible credit across fast‑digitizing, multi‑city economies.
By Sandeep Ghosh, Group Country Manager, India and South Asia, Visa.Discover the latest Business News, Sensex, and Nifty updates. Obtain Personal Finance insights, tax queries, and expert opinions on Moneycontrol or download the Moneycontrol App to stay updated!
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