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Sundeep Khanna

Columnist And Author

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His new book 'Made in India: The Story of Desh Bandhu Gupta, Lupin and Indian Pharma', co-authored with Manish Sabharwal, is slated for release in February '26)

Indian lawmakers can’t keep waiting for global consensus on cryptos

BUSINESS

Indian lawmakers can’t keep waiting for global consensus on cryptos

A world which can't even agree upon a standard response to climate change, the biggest threat it faces, isn't going to be in a rush to work towards the "common taxonomy and standards" for crypto that finance minister Sitharaman is hoping for 

The Uber saga: The corrosive powers of maverick founders

BUSINESS

The Uber saga: The corrosive powers of maverick founders

The likes of Travis Kalanick, Adam Neumann and Elon Musk don’t look back, even if it is to consider the consequences of the actions they have initiated

Can IndiGo keep its flock together?

BUSINESS

Can IndiGo keep its flock together?

The quick turnaround of its planes once they land, a vital cog in Indigo’s low-cost model, depends crucially on its well-trained staff 

Customer Service | For most Indian companies, ‘Customer is King’ only till a sale is complete

BUSINESS

Customer Service | For most Indian companies, ‘Customer is King’ only till a sale is complete

An overwhelming majority of Indians say they are dissatisfied with their experiences as customers 

Indian IT’s digital business will be the bulwark against the coming slowdown

BUSINESS

Indian IT’s digital business will be the bulwark against the coming slowdown

Digital now accounts for a significant part of IT leaders’ revenue. For Infosys, digital’s share of its business is now 57 percent of its revenue and contributes 41.2 percent of its annual growth. That’s about the same for most major firms though for many newer firms like Happiest Minds it is much higher

Conglomerate model is copping the blame for companies’ non-performance

BUSINESS

Conglomerate model is copping the blame for companies’ non-performance

Underperformance of some units may be a bigger reason for these companies to look for a radical solution, than the discovery of some fundamental flaws in the conglomerate model 

LIC’s IPO woes began long before its listing 

BUSINESS

LIC’s IPO woes began long before its listing 

The urgency needed for an issue of this size and strategic intent was missing for almost two years and by the time it dawned upon the government that the sale was in serious danger, it was too late

Cement is the pickaxes and shovels of India’s infrastructure rush

BUSINESS

Cement is the pickaxes and shovels of India’s infrastructure rush

The huge infrastructure programme of the government and the return of investment demand in the private sector is good news for the cement industry 

It’s the season of plenty for recruiters as India Inc searchers for leaders

BUSINESS

It’s the season of plenty for recruiters as India Inc searchers for leaders

With the talent pool in India not large enough to cope with the rising demand, the net is being cast overseas, including to hitherto unlikely sources 

The coming winter of discontent for Indian startups

BUSINESS

The coming winter of discontent for Indian startups

PE and VC firms, the moneybags of the startup ecosystem, are beginning to turn off the funding spigot as their own stresses mount 

Salil Parekh’s salary is merely a reflection of Infosys’ performance

BUSINESS

Salil Parekh’s salary is merely a reflection of Infosys’ performance

By approving a mega-compensation package for Salil Parekh, its CEO for the last four-and-a-half years, Infosys isn’t just rewarding his performance but also correcting a historical wrong 

Renault's, McDonald’s exit from Russia is significant symbolically but not materially

BUSINESS

Renault's, McDonald’s exit from Russia is significant symbolically but not materially

For McDonald's gesture to really count, the large auto and tobacco companies have to follow suit

LTIMindtree may not be the answer to L&T’s 10-year search for scale in IT

BUSINESS

LTIMindtree may not be the answer to L&T’s 10-year search for scale in IT

Post the merger, LTIMindtree will have aggregate revenues of around $3.5 billion, well short of Tech Mahindra’s $5.1 billion, and way out of the league of the big boys like TCS, Infosys, HCL and Wipro, among the home-grown IT majors 

Biki Oberoi is best remembered for his attention to detail

BUSINESS

Biki Oberoi is best remembered for his attention to detail

Biki Oberoi paid attention to the small things like the choice of cutlery or the bathroom fittings; he was obsessed with customer satisfaction rather than grand corporate moves

Holcim’s exit: Financial muscle no longer a trump card for MNCs in India

BUSINESS

Holcim’s exit: Financial muscle no longer a trump card for MNCs in India

In a business where logistics accounts for nearly 15 percent of the total costs, the logic of an MNC competing with strong local players falls flat

L&T’s moves in IT have so far been short on ambition

BUSINESS

L&T’s moves in IT have so far been short on ambition

If L&T is looking upon IT as a major driver of its business, a likely merger of group companies merely moves the needle incrementally

Infosys’s decision to exit Russia after the UK row is poor optics

BUSINESS

Infosys’s decision to exit Russia after the UK row is poor optics

The company had a skeletal presence in Russia implying little impact of the exit on performance, but the timing raises questions on why it took that decision

India’s business families need women power to meet fresh challenges

BUSINESS

India’s business families need women power to meet fresh challenges

For their own good, traditional families are realising the tremendous gains from having female leaders 

Amid COVID recovery, megamergers will be commonplace 

BUSINESS

Amid COVID recovery, megamergers will be commonplace 

With growth in digitisation and new competitive pressures, managements are rushing into mergers and acquisitions to shock-proof their companies

Not all splits are inimical to business family interests

BUSINESS

Not all splits are inimical to business family interests

A clean break helps separate the wheat from the chaff, allowing the more competent of the family members to carve out an independent business career without the burden of a dysfunctional part to drag them down 

Rajesh Subramaniam’s rise at FedEx sets the template for Indian Americans’ success

BUSINESS

Rajesh Subramaniam’s rise at FedEx sets the template for Indian Americans’ success

The growing success of Indians in Corporate America may be attributed to the brutally competitive Indian school system, an understanding of technology and loyalty to one's company

India’s business families have unique values that are worth emulating

BUSINESS

India’s business families have unique values that are worth emulating

In a world where multinational corporations and professional managers think nothing of resorting to mass layoffs to lower their costs, some of India’s business families serve as excellent models of placing human beings before shareholder returns

Zomato’s 10-minute food delivery plan is a solution in search of a problem

BUSINESS

Zomato’s 10-minute food delivery plan is a solution in search of a problem

Simply put, it’s just a marketing gimmick, but one that could go badly wrong

Business families have provided the ballast for Indian industry

BUSINESS

Business families have provided the ballast for Indian industry

While there are many independent and professionally-managed companies that have done well for their stakeholders, without the families, much of India’s post-liberalisation industrial progress wouldn’t have been possible 

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