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MC Tech Desk

Salesforce layoffs: Marc Benioff cuts 4,000 support roles as AI agents take over customer service

TECHNOLOGY

Salesforce layoffs: Marc Benioff cuts 4,000 support roles as AI agents take over customer service

Marc Benioff confirms Salesforce has cut 4,000 customer support roles, trimming headcount from 9,000 to 5,000, as AI agents now manage roughly half of customer interactions.

Galaxy Unpacked 2025 September-edition: 5 big announcements to expect

TECHNOLOGY

Galaxy Unpacked 2025 September-edition: 5 big announcements to expect

Samsung has officially confirmed its next Galaxy Unpacked event for September 4 at 3 PM IST, just days ahead of Apple’s iPhone 17 reveal. While the company has not disclosed every product in advance, leaks and confirmations give us a strong idea of what to expect. Here are five key announcements likely to headline the September edition of Galaxy Unpacked 2025.

iPhone 17 Air may debut as Apple’s first e-SIM only phone globally

TECHNOLOGY

iPhone 17 Air may debut as Apple’s first e-SIM only phone globally

Apple has been experimenting with e-SIM-only models since the iPhone 14, which launched in the US without physical SIM support. Now, it seems the company is preparing to extend that strategy to international markets.

7 things to know before buying Samsung Galaxy A17 5G, the new slim AI-powered phone

TECHNOLOGY

7 things to know before buying Samsung Galaxy A17 5G, the new slim AI-powered phone

Samsung has expanded its popular A-series lineup in India with the launch of the Galaxy A17 5G, positioned as its most affordable AI smartphone. With a slim design, AI-driven features, and long-term software support, the device is aimed squarely at festive-season buyers.

From Samsung, Apple to Xiaomi, these are the top 4 tablet brands in India in terms of market share

TECHNOLOGY

From Samsung, Apple to Xiaomi, these are the top 4 tablet brands in India in terms of market share

The demand for tablets in India has seen a decline, but certain brands continue to dominate the market. According to the latest IDC report, overall tablet shipments have fallen year-on-year. Despite this dip, Samsung, Lenovo, Apple, Xiaomi, etc have managed to become the top five tablet brands in the country.

New WhatsApp flaw allows hackers to bypass authorisation and steal personal data, warns government: Tips to secure your account

TECHNOLOGY

New WhatsApp flaw allows hackers to bypass authorisation and steal personal data, warns government: Tips to secure your account

India’s cybersecurity watchdog, CERT-In, has issued a high-severity warning about a newly discovered authorization bypass vulnerability in WhatsApp. The flaw, tracked as CVE-2025-55177.

iOS 26 release date: Your iPhone to receive the update on…

TECHNOLOGY

iOS 26 release date: Your iPhone to receive the update on…

Apple’s Awe Dropping Event on September 9 may reveal iOS 26 rollout details. Expected upgrades include AI enhancements, smarter Siri, interactive widgets, improved privacy, and tighter cross-device integration for seamless use.

Apple’s new Hebbal store in Bengaluru design, ambience and experience revealed ahead of the September 2 launch |In pics

TECHNOLOGY

Apple’s new Hebbal store in Bengaluru design, ambience and experience revealed ahead of the September 2 launch |In pics

Apple is gearing up to open its first retail store in South India — Apple Hebbal in Bengaluru — on September 2, 2025. The store will be more than a retail space, blending design, ambience, and experience to create a community hub for technology enthusiasts, students, and professionals alike. Here are five highlights revealed ahead of the launch.

BGMI redeem codes with up to September 12, 2025 validity: Complete list, rewards and how to redeem

TECHNOLOGY

BGMI redeem codes with up to September 12, 2025 validity: Complete list, rewards and how to redeem

The redeem codes are valid until September 12, 2025, with new codes being released daily on BGMI’s official channels. However, players must claim their rewards through in-game mail within seven days of redemption. Unclaimed mails will expire automatically.

Amazon Great Indian Festival 2025 sale announced: Dates, deals and all other details

TECHNOLOGY

Amazon Great Indian Festival 2025 sale announced: Dates, deals and all other details

OnePlus Pad 3 India prices finally revealed: 5 key things to know

TECHNOLOGY

OnePlus Pad 3 India prices finally revealed: 5 key things to know

OnePlus Pad 3 launches in India with slim design, powerful Snapdragon 8 Elite chip, big battery, and smart accessories. Check prices and features.

iPhone 17’s leaked cases reveal major cues about the phone’s design ahead of September 9

TECHNOLOGY

iPhone 17’s leaked cases reveal major cues about the phone’s design ahead of September 9

Ahead of September 9, iPhone 17 cases leak details on camera design, Action Button, and iPhone 17 Air’s pill-shaped module.

Apple now considers these MacBooks and iPhone as vintage or obsolete products

TECHNOLOGY

Apple now considers these MacBooks and iPhone as vintage or obsolete products

Apple has marked the end of an era for its smallest laptop. The 11-inch MacBook Air (Early 2015), once prized for its ultra-portable design, has been declared obsolete alongside the 13-inch MacBook Pro (2017, 4 Thunderbolt 3 ports) and the 15-inch MacBook Pro (2017).

Xiaomi recalls 33W 20000mAh Power Bank worldwide over fire risk: here’s what buyers need to know and how to get a refund

TECHNOLOGY

Xiaomi recalls 33W 20000mAh Power Bank worldwide over fire risk: here’s what buyers need to know and how to get a refund

Xiaomi recalls 33W 20000mAh Power Bank worldwide over fire risk. Check if your PB2030MI model is affected and claim a full refund today.

iPhone 16e gets massive discount in India: 5 things to know about the Rs 10,900 deal

TECHNOLOGY

iPhone 16e gets massive discount in India: 5 things to know about the Rs 10,900 deal

If you’ve been waiting to buy an iPhone, now might be the right time. With the iPhone 17 series just around the corner, prices of the iPhone 16e have started dropping. Here are five key things you should know about the latest deal:

OpenAI may read your ChatGPT conversations and report them to law enforcement if threats are made

TECHNOLOGY

OpenAI may read your ChatGPT conversations and report them to law enforcement if threats are made

OpenAI admits it reads ChatGPT chats and may share them with police if violent threats are detected, raising fresh privacy concerns.

iPhone 16 to get massive discount on Flipkart ahead of iPhone 17 launch: Here’s what we know

TECHNOLOGY

iPhone 16 to get massive discount on Flipkart ahead of iPhone 17 launch: Here’s what we know

The iPhone 16 series, launched on September 9, 2024, includes five models such as iPhone 16, 16 Plus, 16 Pro, 16 Pro Max, and the recently added iPhone 16e. All of them are powered by Apple’s A18 chipset and come with 8 GB of RAM.

Man meets scammer on Shaadi.com, exposes 30 lakh target plan but later offers him a job: here’s why

TECHNOLOGY

Man meets scammer on Shaadi.com, exposes 30 lakh target plan but later offers him a job: here’s why

A man caught a scammer on Shaadi.com after months of chatting but his shocking response left everyone surprised.

ChatGPT convinced man his sore throat was harmless, hospital visit revealed aggressive stage-four cancer

TECHNOLOGY

ChatGPT convinced man his sore throat was harmless, hospital visit revealed aggressive stage-four cancer

ChatGPT reassured him his sore throat wasn’t cancer. But a shocking hospital diagnosis revealed aggressive stage-four oesophageal cancer.

Google co-founder Larry Page 'wants' students to be "lazy" only if they embrace...

TECHNOLOGY

Google co-founder Larry Page 'wants' students to be "lazy" only if they embrace...

Google co-founder Larry Page wants students to be “lazy” only if they embrace technology smartly, using it as leverage to achieve scale and impact instead of relying solely on hard work.

Meta might turn to Google for improved AI experience on WhatsApp, Instagram

TECHNOLOGY

Meta might turn to Google for improved AI experience on WhatsApp, Instagram

Meta is signalling it will do whatever it takes to strengthen its AI offerings — even if that means temporarily leaning on rivals like Google and OpenAI while it builds out its own systems.

Huawei overtakes Apple to lead smartwatch market as Chinese players drive growth

TECHNOLOGY

Huawei overtakes Apple to lead smartwatch market as Chinese players drive growth

After more than a year of decline, the global smartwatch market has finally turned a corner — and it’s Huawei, not Apple, leading the recovery.

How to get 20% flat discount on train ticket booking: A step-by-step guide, eligible trains, offer validity and other details to keep in mind

TECHNOLOGY

How to get 20% flat discount on train ticket booking: A step-by-step guide, eligible trains, offer validity and other details to keep in mind

Indian Railways has introduced a Round Trip Scheme offering 20% discount on tickets booked for both onward and return journeys via the RailOne app or counters.

Flipkart Big Billion Days Sale announced: Dates, discounts and more

TECHNOLOGY

Flipkart Big Billion Days Sale announced: Dates, discounts and more

Flipkart is back with its Big Billion Days Sale. The e-commerce platform has not made a lot of details live apart from the banner on the app as well as website revealing key things that users should expect from the upcoming sale.

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