IndiGo

The DGCA has issued show-cause notices to IndiGo CEO Pieter Elbers and Accountable Manager Isidro Porqueras, seeking explanations for the widespread operational failures.

Industry officials note that though foreign executives undergo deeper scrutiny, Indian nationals in sensitive roles may also face MHA assessments when necessary.

India’s largest carrier, which typically operates around 2,300 flights daily, has faced significant disruptions in recent days, leaving thousands of passengers affected.

IndiGo Chaos: Terminals were flooded with desperate, angry passengers, while thousands of pieces of baggage lay strewn across arrival and departure halls.

Congress leader Rahul Gandhi had alleged that the 'IndiGo fiasco' was the cost of the government’s 'monopoly model'

Manjari Palit was supposed to fly to Kolkata to bury her husband's body in his hometown. "The body is embalmed for 48 hours, which will expire tomorrow at 4 pm. Who is going to take responsibility for it?” she asked.

Railway Public Relations Officer Ajay Solanki said that they are adding extra coaches to regular trains in order to facilitate passengers

The civil aviation ministry has directed IndiGo to clear all pending passenger refunds immediately as the airline’s operational chaos entered the fifth day. Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations.

New Delhi, Dec 6 The Railways announced 89 special trains across all zones to be operated in the next three days starting Saturday to help people facin..

To provide greater flexibility, Air India and Air India Express have introduced a special waiver on change or cancellation fees on eligible domestic bookings.

The Directorate General of Civil Aviation (DGCA) has also asked Pieter Elbers to reply within 24 hours.

"Normalcy is restored at airports across the country and all necessary facilities are provided to passengers. Check-in and check-out are happening smoothly," the ministry said in a statement.

A class action provision allows a group of consumers with a common grievance to collectively pursue legal remedies against a company over issues such as mismanagement or fraud.

According to industry observers, apart from IndiGo’s meltdown, Delhi’s hotel inventory was already under pressure due to a number of events in last few days, which included high-profile weddings, and even the arrival of Russian President Vladimir Putin.

IndiGo said the scaled-down schedule was necessary to reset rosters, systems, and overall network planning to stabilise operations

Will Naidu take responsibility for this unprecedented crisis, or continue hiding behind generic, meaningless statements while passengers remain stranded, he asked.

The airline’s teams are focused on stabilising schedules, reducing delays, and supporting customers through this period, IndiGo said

Analysts say IndiGo’s earnings outlook dims as disruptions intensify and cost headwinds accelerate.

The Pilots' body Federation of Indian Pilots (FIP) had alleged that IndiGo had adopted a ‘hiring freeze’ despite knowing that the new norms will entail expansion of the pilot pool.

The Civil Aviation Ministry is preparing to brief top officials at the Prime Minister’s Office (PMO) as the situation intensifies and the government weighs major corrective measures.