Apollo Deploys Feedback Management System Across Hospitals

Apollo Hospitals turn to mobile solutions for enhancing its Customer Service Management through the a Feedback Management System.

September 02, 2013 / 15:35 IST

American Megatrends India announced that it has successfully deployed its Feedback Management System (FMS) at all Apollo hospitals in Chennai and in select Apollo hospitals in Kolkata, Bhubaneswar and Ahmedabad. With FMS - a customer experience measurement tool, Apollo has gone paperless to quickly and effectively resolve customer problems and ensure excellence in its customer service management.

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first published: Sep 2, 2013 01:29 pm

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