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  • 5 steps to smooth closure of your credit card account

    5 steps to smooth closure of your credit card account

    Always follow the right procedure when cancelling a credit card. Otherwise, it could adversely impact your personal finances and affect your credit report.

  • RBI data shows rise in ATM frauds for FY18-19; Maharashtra tops the list: Report

    RBI data shows rise in ATM frauds for FY18-19; Maharashtra tops the list: Report

    Tamil Nadu came in second, with losses worth Rs 3.63 crore for the same period and Delhi recorded 179 cases which cost the national capital Rs 2.9 crore

  • Reliance Jio Prime membership: New plans & how to avail them

    Reliance Jio Prime membership: New plans & how to avail them

    Reliance Jio is all set to enroll customers to its Jio Prime membership plan starting today, which can be availed at Rs 99. The plan is an extension of the company‘s ‘Happy New Year‘ offer and Jio customers can enroll to the Jio Prime plan before March 31.

  • WNS to Release Fiscal 2016 Second Quarter  Financial and Operating Results on October 15, 2015

    WNS to Release Fiscal 2016 Second Quarter Financial and Operating Results on October 15, 2015

    WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) services, today announced it will release its ...

  • Synnex Buys IBM's Customer Care BPO Services Biz For $505 Mn

    Synnex Buys IBM's Customer Care BPO Services Biz For $505 Mn

    The IBM operations will be combined with Concentrix, Synnex's global business services division.

  • Microsoft Dynamics CRM 2013 Helps Makes Business Personal

    Microsoft Dynamics CRM 2013 Helps Makes Business Personal

    Announces plans to make the next version of Microsoft Dynamics CRM available in the fall of 2013.

  • Vodafone India now lets you chat with customer care online

    Vodafone India now lets you chat with customer care online

    Vodafone India will now allow its customers to talk to customer care executives via chat. The telecom company recently launched a new service...

  • Akosha: An online platform that resolves your complaints!

    Akosha: An online platform that resolves your complaints!

    Ankur Singla came up with his business idea after he had a bad experience dealing with the customer care department of a leading telecom company. He then launched Akosha. It is an online forum for customer complaints started in 2010. Today Aoksha helps people in getting their consumer complaints resolved ASAP.

  • Social Media: The New Customer Care Centre

    Social Media: The New Customer Care Centre

    Social media empowers enterprises to get customer feedback and proactively offer support long before the customer calls the contact centre.

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