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    • 5 steps to smooth closure of your credit card account

    • RBI data shows rise in ATM frauds for FY18-19; Maharashtra tops the list: Report

    • Reliance Jio Prime membership: New plans & how to avail them

    • WNS to Release Fiscal 2016 Second Quarter Financial and Operating Results on October 15, 2015

    • Synnex Buys IBM's Customer Care BPO Services Biz For $505 Mn

      The IBM operations will be combined with Concentrix, Synnex's global business services division.

    • Microsoft Dynamics CRM 2013 Helps Makes Business Personal

      Announces plans to make the next version of Microsoft Dynamics CRM available in the fall of 2013.

    • Vodafone India now lets you chat with customer care online

      Vodafone India will now allow its customers to talk to customer care executives via chat. The telecom company recently launched a new service...

    • Akosha: An online platform that resolves your complaints!

      Ankur Singla came up with his business idea after he had a bad experience dealing with the customer care department of a leading telecom company. He then launched Akosha. It is an online forum for customer complaints started in 2010. Today Aoksha helps people in getting their consumer complaints resolved ASAP.

    • Social Media: The New Customer Care Centre

      Social media empowers enterprises to get customer feedback and proactively offer support long before the customer calls the contact centre.

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