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Last Updated : May 16, 2019 11:13 AM IST | Source:

Here’s how you can get your lost Aadhaar card back

The process to retrieve your lost Aadhar Card - Click here to know how to get a lost Aadhaar Card back & how to apply for the Lost Aadhar Card.

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Image: Pexels/
Image: Pexels/

When we lose a wallet, we are less concerned about the money in it and more worried about the important documents that we may be carrying inside. Things like credit and debit cards can be blocked by a call to the bank and replaced. However, government documents like PAN card, voter ID card and passport are more difficult to replace. Have you ever been in such a situation?

When we lose important documents, it is always a matter of concern as getting duplicates is often a cumbersome and time-consuming process.

Since we use the Aadhaar card a lot, there are chances that we may lose or misplace it. If Aadhaar card is lost, getting a replacement is a simple process. There is no need to panic when an Aadhaar card is lost. The process of getting one is pretty simple. We tell you what to do if Aadhaar card is lost.


Documents required to re-apply for Aadhaar card

If Aadhaar card is lost and you want to get another one, there are some documents that you need to have with you, especially if you want to go through the offline process. These documents are required to establish your identity, your age and your place of residence.

  • Proof of identification: First you need a proof of identification -- any photo identity document that includes ration card, passport, driving license, PAN card and so.

  • Proof of address: The other document that you need to get in case of a lost Aadhaar card is a proof of address. This could include bank account details, utility bills, telephone bills, property tax receipt, credit card statement and so on.

  • Proof of birth: The final document requited if Aadhaar card is lost is a proof of date of birth. This could be birth certificate, marks sheet issued by university, PAN card and so on.

What to do if Aadhaar card is lost

If you have lost your Aadhaar card, you can retrieve it in two ways -- online or offline. If you have registered your mobile number during enrolment, it is easy to retrieve your Aadhaar card online.


How to get lost Aadhaar card online

First we will tell you the online process of how to get Aadhaar card if lost. To get lost Aadhaar card online, it is important that your mobile number was registered during enrolment. You can also get your Aadhaar registered through a non-registered mobile number but in that case you cannot preview the details, in which case visiting an Aadhaar Centre is recommended.

Let us consider two scenarios. In the first scenario, you know your enrolment number from the acknowledgement slip or your Aadhaar number because you have made a note of it or have a photocopy.


When you know the Aadhaar number or enrolment number

Here are the steps on how to get Aadhaar card if lost with the above details.

Step 1. Visit the official UIDAI website (
Step 2: On the homepage there is a link ‘Download Aadhaar’. Click on it and you will be directed to a page.
Step 3: There an option is given to enter your Aadhaar number or your enrolment ID or virtual ID. If you have your Aadhaar number, select the option and enter your 12-digit Aadhaar number. If you have the acknowledgement slip, enter the 14-digit enrolment number and the date time stamp printed on the slip. Or you can choose the option of entering the 16 digit virtual ID.
Step 4: There is a Captcha verification to be done. Post which a page opens where you have an option to receive a by clicking on ‘Send OTP’.
Step 5: Enter the OTP, accept the term and conditions and click on submit.
Step 6: Once you enter the OTP, your Aadhaar details will appear on your computer screen. Check carefully if they are correct. In case they are inaccurate or missing you have to visit the nearest Aadhaar centre with your documents to get it corrected.

Step 7: After verifying the details, click on the make payment option. You can make the payment through credit card, debit card, Internet banking or UPI. Once you make the payment the process is completed and a Service Request Number (SRN) is generated which can be used to track the status of the Aadhaar reprint request. The duplicate Aadhaar card will be sent to your postal address by speed post.


If you do not know the Aadhaar number and enrolment number

In case you do not know your Aadhaar number and or have lost or misplaced your acknowledgement slip, there’s still a way to retrieve your Aadhaar card. Here are the steps to follow:

Step 1: Visit the official UIDAI website ( .
Step 2: On the homepage itself there is an option of ‘Retrieve lost UID (Aadhaar number) or EID (enrolment number). This will open into a new page. Remember that your registered mobile number / email ID which you have provided at the time of enrolment is mandatory to retrieve lost UID or EID. If you have not registered your mobile number while enrolling for Aadhaar, you need to visit an Aadhaar Centre to get it registered.
Step 3: The new page will ask you to provide details of your name and your registered email ID or mobile number.
Step 4: The next step is to choose what you want to retrieve, Aadhaar number (UID) or enrolment number (EID) by checking a box on the left. Once the details are filled and you have made the selection, click on the send OTP button. Enter the OTP for verification.
Step 5: If you have chosen to receive your UID, you will get it in your mobile number or your email id as you have mentioned.

Step 6: You can then generate your Aadhaar card as a PDF. Using your UID you can request for an Aadhaar card as mentioned above.


How to replace lost Aadhaar card offline

In case you are not comfortable with the online process or your mobile number is not registered, you can apply for lost Aadhaar card offline. One way is to call the toll-free UIDAI number. Inform the representative on the phone that you have lost or misplaced your Aadhaar card and give him/her the details of the lost Aadhaar card. Once the details are verified, a new Aadhaar card will be sent to your registered address. In case you are not able to communicate with representatives on the toll-free number you can visit the nearest Aadhaar enrolment centre. Here are the steps to follow in that case.

Step 1: Visit the nearest Aadhaar enrolment centre and fill up the Aadhaar Correction Form. Carry all the original documents mentioned above with you and their photocopies.
Step 2: If you know your Aadhaar number or enrolment number, you can request for a duplicate Aadhaar card.
Step 3: If you do not have the Aadhaar number or enrolment number the executive will verify your biometrics and initiate the process.

Step 4: After the request is processed successfully, the Aadhaar card will be send to your registered address.




I have lost my Aadhaar card. How do I get a duplicate Aadhaar card online?

You can get a duplicate Aadhaar card online from the UIDAI website. You need your Aadhaar number or your enrolment ID and your mobile number should be registered with Aadhaar to avail this facility.

Can I get a duplicate Aadhaar even if I do not have Aadhaar number or enrolment ID?

Yes. You can visit the UIDAI website and select the retrieve UID/ EID option. You can also visit an Aadhaar enrolment centre for the same.

What are the fees to print Aadhaar card online?

Charges are Rs 50 (inclusive of GST and Speedpost charges).

How do I pay the fees?

You can choose the following modes to make payment -- credit card, debit card, Internet banking or UPI.

What is SRN?

SRN is the 28-digit service request number that is generated after one raises request to print Aadhaar card on the UIDAI website. It can be used to track the status of your Aadhaar card.

How many days does it take for the Aadhaar card to get delivered?

Once the Aadhaar reprint request is received, UIDAI will hand over the printed Aadhaar card to the Department of Posts (DoP) within five working days, excluding the date of request. The newly printed Aadhaar card will be delivered using Speed Post service in line with the DoP delivery norms.

What is AWB?

Airway Bill Number (AWB) is generated by the Department of Posts or Speed Post for the assignment they deliver. It can be used to track delivery status.

Does one have the option to raise an Aadhaar reprint request at a different address?

Yes. For that first you have to update your Aadhaar details by visiting the nearest enrolment centre, or update it online through the SSUP portal.
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First Published on May 16, 2019 11:13 am
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