Microsoft Azure outage disrupts airlines, companies worldwide

Microsoft has confirmed that it is investigating the issue with its cloud service Azure that has impacted users ability to access various Microsoft 365 services.

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One of the world's major global systems outages has disrupted airline operations, stock markets activities, some media broadcast operations and payment gateways across time zones, on July 19.

India's IT Minister Ashwini Vaishnaw posted on Social Media platform X that the the Ministry is in touch with Microsoft - at the centre of the disruption - regarding the global outage, and that government's servers under NIC have not been affected. A technical advisory has been issued by government's cyber agency CERT-In (Computer Emergency Response Team).

Read More: Government issues advisory for Windows users 

Microsoft had earlier said that it is investigating the issue with its cloud service Azure that has impacted users ability to access various Microsoft 365 services. "We're continuing to progress on our mitigation efforts for the affected Microsoft 365 apps and services. We still expect users to see remediation as we address residual impact", a Microsoft statement said a short while ago.

The problem may be arising from an outage at American cyber security company Crowdstrike.

Domestic airlines SpiceJet, Akasa, IndiGo and Air India Express have reported disruption and taking mitigating measures. IndiGo issued a statement that its network has been impacted by an ongoing issue with Microsoft Azure, resulting in increased wait time. "Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted," IndiGo posted on social media earlier in the day. Vistara Airlines and SpiceJet too have issued statements regarding the outage.

"A global outage with the Navitaire Departure Control System (DCS) has been affecting operations of some airlines across their network, including Bengaluru Airport since 10:40am on July 19, 2024", said Bengaluru International Airport (BIAL) in a statement.

Indigo, Air India Express, SpiceJet and Akasa have taken proactive measures by initiating manual check-ins to ensure minimal disruption to passengers and flight schedules" said a BIAL spokesperson

ALSO READ: Microsoft Outage News LIVE: Disruptions not due to security incident or cyberattack, says CrowdStrike

Air passengers took to social media to post pictures of hand-written boarding passes by airlines, with no clear timeline as to by when would the disruption be resolved.

In US, American Airlines, Delta Airlines, United Airlines and other had to ground flights even after Microsoft assured resolution of its cloud services outage that hit many low-cost carriers.

Earlier in the day, domestic broking apps - including IIFL Securities, ICICI Securities, Angel One. 5paisa and Groww - all of them noted complaints raised by some of their users who were unable to place trades successfully. BSE has issued a statement saying the operations at the exchange have not been impacted due to the issue, and are running normal.

The London Stock Exchange Group too said it is investigating a disruption into its news service due to a 'third-party global technical issue'.

Australia's National Cyber Security Coordinator confirmed a 'large-scale technical outage' due to an issue with a 'third-party software platform'.