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MCX says Tuesday's tech glitch due to data processing at trading gateway

The commodity exchange added that it is conducting review to identify enhancements to strengthen trading infra

October 29, 2025 / 12:16 IST
MCX says Tuesday's tech glitch due to data processing at trading gateway
     
     
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    Commodity exchange MCX on October 29 said the primary issue with October 28 technical glitch, which halted trading for over four hours, pertains to data processing at trading gateway.

    MCX said all trading operations are functioning normally after it moved to Disaster Recovery (DR) site.

    "The Exchange will be conducting live trading from its Disaster Recovery (DR) site from
    October 29, 2025. During this period, all operational activities will be carried out from Disaster Recovery (DR) site," said MCX in a circular.

    Shift back from DR site to the primary data will be informed to participants, said MCX.

    The commodity exchange added that it is conducting review to identify enhancements to strengthen trading infra.

    The Multi-Commodity Exchange faced disruptions to operations due to a technical issue on Tuesday, forcing it to commence trading over 4 hours late and shift operations to its disaster recovery site.

    The commodities bourse said that all its trading systems are now functioning normally and an investigation into the issue has been initiated on priority.

    "Due to a technical issue at the Exchange, the commencement of trading on Tuesday, October 28, 2025, was delayed. Operations were shifted to the Disaster Recovery (DR) site, and trading started at 1.25 pm," the Multi-Commodity Exchange (MCX) said in a regulatory filing.

    MCX noted that an investigation into the issue has been initiated on priority.

    "We are committed to identifying the cause and implementing necessary corrective measures. Updates on our findings and actions taken will be shared in due course," MCX said in clarification to stock exchanges.

    Earlier, trading activity on the MCX was disrupted for over 4 hours due to a technical glitch, leading to multiple delays in the start of the session and causing uncertainty among market participants.

    The exchange had initially rescheduled the 9 am start to 9:30 am, then to 10 am, 10:30 am, 11:49 am and 12:35 pm, before announcing a special session between 1:20 pm and 1:24 pm, followed by normal trading from 1:25 pm.

    The outage impacted trading in key commodity contracts such as gold, silver, crude oil, and base metals like copper, zinc and aluminium.

    In July this year, a glitch delayed market opening by over an hour, with trading beginning at around 10:17 am. Prior to that, in February 2024, a major outage linked to a new trading platform forced a four-hour suspension of operations.

    With inputs from PTI

    J Jagannath
    first published: Oct 29, 2025 12:04 pm

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