A man from Bengaluru took to X (formerly Twitter) to share his pleasant experience after using Blinkit. In his “appreciation post”, Tanay Srivastava informed how he got a gujiya mould delivered in just three minutes. His post also caught the attention of Blinkit CEO Albinder Dhindsa.
According to Srivastava, his mother’s gujiya mould had broken and he couldn’t get out and get one immediately. He turned to Blinkit, an online grocery and quick-commerce service, and ordered one gujiya mould for his mother. To his pleasant surprise, he got his order delivered in a record three minutes.
"APPRECIATION POST. Mom’s gujiya mould broke. Couldn’t go to get one immediately. Ordered from @letsblinkit. It arrived in 3 freakin' minutes. This is some level of operational excellence @albinder. Two years back I believed Blinkit is weak operationally. Perspective changed," Srivastava wrote.
APPRECIATION POSTMom’s Gujia mould broke. Couldn’t go to get one immediately.
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Ordered from @letsblinkit
It arrived in 3 freakin minutes
This is some level of operational excellence @albinderTwo years back I believed Blinkit is weak operationally
Perspective changedpic.twitter.com/VDVRLbMFrD— Tanay Srivastava (@SinAyByCosAy) March 22, 2024
The post quickly garnered traction online and also caught the eye of Albinder Dhindsa, CEO of Blinkit. Reacting to the post, Dhindsa wrote, "Glad we were able to change your perspective! Happy Holi to you and the family."
Glad we were able to change your perspective!Happy Holi to you and the family
— Albinder Dhindsa (@albinder) March 22, 2024
"Blinkit took its name way too seriously," one user wrote. Another user commented, "Agree with you! Happened to get most of my orders in 6-12 mins. I stopped stepping out of home for literally anything. All my neighbourhood shops sell at MRP only and I pay the same at Blinkit and might get some offers too. Long live Zepto & Blinkit."
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