Reliance Jio has consistently gained market share in enterprise connectivity and has signed marquee deals for digital services like Cloud, CPaaS, and IoT over the past year.
India’s top telecom operator is aggressively increasing its presence across key industry verticals like BFSI, government, and manufacturing, Reliance Industries Ltd (RIL) said in its annual report for 2023-24, released on August 7.
Jio also sees small and medium businesses (SMBs) as a large addressable market in which it seeks to benefit from its JioFiber fibre-to-the-home (FTTH) and 5G fixed wireless access (FWA) service, JioAirFiber.
RIL said JioAirFiber has seen strong demand and customer engagement, especially in underserved segments. "Education institutes, retail stores, and professional services are key SMB cohorts where Jio has significant traction.”
"We are also making concerted efforts in building capabilities in evolving technologies such as AI/ML, AR/VR, robotics, natural language recognition and processing. The world is increasingly recognising India as an innovation hub, and Jio will continue to play a stellar role in building the nation’s digital infrastructure and capabilities," Mukesh Ambani, chairman and managing director of Reliance Industries Ltd, said in the annual report.
Jio's Anshuman Thakur, previously on July 19, said that Jio has been making inroads in key verticals in the enterprise space and has started displacing competition.
“We are now successfully displacing competition wherever we are getting an opportunity. Enterprise deals tend to have longer tenure. So we have to wait for opportunities where these come up for renewal and then make our entry,” he said, adding that Jio has expanded its wallet share beyond connectivity.
Jio is also building a partner ecosystem to tap into enterprise opportunities, especially in specialised sectors where access through the partner ecosystem is easier and faster.
The executive revealed that BFSI remains a strong vertical for Jio's enterprise business. “We have tied up with some BFSI clients to do more beyond connectivity and some enterprise offering.”
Disclosure: Moneycontrol is a part of the Network18 group. Network18 is controlled by Independent Media Trust, of which Reliance Industries is the sole beneficiary.
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