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EaseMyTrip offers full refund, no cancellation charge on flight tickets

Customers can avail of the refund by uploading a doctor's prescription if they cancel tickets due to an illness or if any of their loved ones fall ill, the company has said.

July 15, 2021 / 18:30 IST
Representative Image (Source: Shutterstock)

Online travel agency platform EaseMyTrip is offering full refunds and no cancellation charges on domestic air tickets booked through their platform.

Customers can avail of the refund by uploading a doctor's prescription if they cancel tickets due to an illness or if any of their loved ones fall ill, the company said in a press release.

The company's move comes in the wake of a rise in advance bookings due to uncertainties around available capacity in domestic flights and lockdowns being imposed by state governments to prevent the spread of COVID-19.

"Led by a surge in domestic travel, advance booking have doubled this year compared to last year. In fact, bookings are up three times in the past few days compared to mid-May," said Nishant Pitti, CEO and Co-Founder, EaseMyTrip.

In the past two weeks, tourists have rushed to popular destinations to celebrate the end of lockdown restrictions.

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Industry experts have estimated that more than 5 lakh tourists rushed to Himachal Pradesh after the restrictions were eased, while 2-3 lakh went to Gujarat, Uttrakhand, and Goa over the past two weeks.

EaseMyTrip expects the current boom in the tourism industry to sustain and is eyeing 100 percent growth this year.

"We anticipate a huge pent-up demand for the travel and tourism sector post the vaccination drive across India, giving us strong revenue visibility for years to come. All in all, we are hopeful of more than 100 percent growth vis-a-vis last year," Pitti had said earlier this week.

Pitti said the increased pace of vaccination in the country and the government's decision to provide free visas to the first five lakh tourists will boost the country's inbound tourism as well as the economic activities and sectors that are dependent on it.

EaseMyTrip had reported a revenue of Rs 106.69 crore and a profit after tax of Rs 61 crore in the financial year 2020-21.

first published: Jul 15, 2021 06:30 pm

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